User`s guide

8 April 2012
Car Issues – Fix It Right the First Time
Model
Year(s)
Vehicle Line(s)/Condition Do This Don’t Do This
Reference
Information/Bulletin
2012 Cruze, Verano, Volt — Knock or pop noise heard
when coming to a stop or at low speeds over small
bumps
Verify noise is coming from front
struts. New parts will soon be
available in Service
Replace any suspension
components at this time
PI0645A
2011-2012 Regal — Center console (storage bin/ash tray) door
will not open or stay closed
Zip-tie lower harness so it does not
interfere with storage bin/ashtray
opening and closing
Replace storage bin/ashtray PI0317A
2012 Impala — MIL On, various DTCs set including P0641
and/or P06A3, IPC inoperative, display fuse blown
Inspect wiring harness at right front of
trans housing
Replace parts PI0631A
2010-2013 LaCrosse,Malibu,Regal—Groan,squeakorrubbing
type noise when turning steering wheel
Confirm issue and replace boot Assume no problem if the
noise goes away in the
service garage - noise is
sensitive to temperature
PI0659
2011-2012 Regal — Wind noise from rear side door stationary
window
Adjust the vertical window channel Replace the stationary
window
PI0672
2012 Regal—Squealorsqueaknoiseonbrakeapply Inform customer that OE pads are
requiredfortrackusage
Use replacement pads for
high energy braking usage
PI0676
2011-2012 Regal — Radio controls inoperable Perform the PI but refer to SI for trim
panel replacement if problem remains
Pry any of the buttons PI0679
2011-2013 All Vehicles — Engine oil dye may be mistaken for
contamination on low mileage engines
Use a black light to determine if it is
dye in the oil
Change the oil for this
condition. Oil dye is not
adverse to the wear of the
engine
PI0275B
2011-2012 Cruze, Sonic — Information for No Trouble Found
(NTF) turbochargers returned to WPC
Rule out other sources for oil and
coolant leaks before condemning the
turbocharger
Don’t assume oil or coolant
in the exhaust is coming from
the inside of the turbocharger
PI0675
2012 Cruze,Equinox,Malibu,Orlando,Regal,Terrain,
Verano — Loss of GPS signal, low fuel, XM volume,
audio button functionality, not able to set clock,
factory settings option inoperable
Monitor bulletin for software release Replace radio PI0663
2012 Equinox,LaCrosse,Malibu,Regal,Terrain,Verano,
Volt — Intermittent Pandora operation with Verizon
phones
Ensure that the issue does not occur
without the phone connected to the
vehicle
Replace radio PI0665
2012 and
prior
All Vehicles — Wheel alignment specifications,
requirementsandrecommendationsforGMVehicles.
Use specifications from SI Use specifications provided
byalignmentequipment
supplier without confirming
with SI
05-03-07-009D
2006-2012 All Vehicles — Power steering fluid leak from power
steering pump, gear or high pressure hose during
extreme low temperature operation
Use low temperature P/S fluid. Refill with conventional fluid 12-02-32-002
2007-2012 All Vehicles — Power steering fluid leak at fluid
reservoir or reservoir connection
Do a complete repair, including pump
if reservoir shows signs of heat stress
Replace reservoir only PI0671
2007-2012 Acadia, Enclave, Outlook, Traverse — Hazard button,
HVAC or DIC control buttons may stick when
depressed
Modify the IP trim panel Replace the switch assembly 09-08-49-004A
2004-2012 Acadia,Aura,Camaro,CTS,Enclave,Equinox,G6,
G8, LaCrosse, Malibu, Outlook, SRX, STS, Terrain,
Torrent, Traverse, Vue — Intermittent engine
hesitation or flutter without DTC
Follow Chart for model year to
determine proper location of the
master camshaft solenoid. Check
wiring terminal/pin drag
Justreplacesolenoid. PI0090E
2012 Acadia,Camaro,Enclave,Equinox,Impala,LaCrosse,
Orlando, Regal, SRX, Terrain, Traverse, Verano —
Information on DTC P062F set or in history
DTC P062F can falsely set during a
low battery condition. Correct the
cause for the low battery condition
Do not replace the ECM PI0682
2011-2012 Cruze — A/C compressor noisy when not operating Replace A/C Compressor Replace any Engine
Components
PI0673
2006-2012 Corvette — Front tire chatter/noise vs. rear
differential chatter
Follow the procedure outlined in the
bulletin to verify the noise is tire
related
Change the differential fluid
or add a differential fluid
additive
09-04-20-001B