Product data

362 IBM Systems Director Management Console: Introduction and Overview
14.6 Service and Support Manager command-line
interface
The Service and Support Manger (SSM) provides the following SDMC
commands:
ssmimport Used to provide the configuration information required by
the Electronic Service Agent (ESA) to allow electronic
service transactions to flow between the SDMC appliance
and IBM. Provides the functional equivalence of running
the Service and Support Manager Setup wizard.
lssvcproblem Provides a listing of and detailed information about
serviceable problems that are on the SDMC appliance.
Provides the functional equivalence of the Director
Problems view and setting the output to only show
problems with a category of Service Status.
lssptfile Provides a listing and detailed information about support
files that are on the SDMC appliance. Provides the
functional equivalence of selecting the support files view.
collectsptfile Provides the ability to collect a support file from a
managed system. Provides the functional equivalence of
using the Collect Support Files option from the support
files view.
submitsptfile Provides the ability to transmit a support file to IBM.
Provides the functional equivalence to using the Submit to
IBM option in the support files view.
cpsptfile Provides the ability to copy a support file to a removable
media device (USB). Provides the functional equivalence
of using the Copy to Media option in the support files
view.
rmsptfile Provides the ability to remove a support file from the
support files view and delete the support file from the file
system. Provides the functional equivalence to using the
Delete Support Files option in the support files view.
For additional options for the commands and examples of how to use them, refer
to the man page for each command, or refer to “SSM commands” on page 375.