Product data

358 IBM Systems Director Management Console: Introduction and Overview
System dump A system dump is a dump of the hardware and
server firmware content (platform) for the
managed system. This task abnormally ends the
managed system and all its Virtual Servers.
System controller dump A system controller dump is a dump of the
service processor. It should not cause any
disruption to the managed system unless an
unexpected error occurs.
Node controller dump A node controller dump is a dump of the node
controller. It should not cause any disruption to
the managed system unless an unexpected
error occurs.
Power dump A power dump is a dump of the Power Unit
(formerly bulk power controller) service
processor. This task is available only for certain
models of managed systems and should not
cause any disruption to the managed system
unless an unexpected error occurs.
For some of the dumps, you can specify further option(s) to reduce the
amount of dump data that will be collected.
2. When you are finished with your selection, click the Collect button. The
collection of the specified dump starts in the background and you return to the
Manage Support Files page. The collection of the dump takes some time and
you can refresh the Manage Support Files page by clicking the Refresh
button to see the dump when the collection is finished.
Submitting support files to IBM
Extended error data files and other dump files that are shown on the Manage
Support Files page can be transmitted to IBM, provided the required Service and
Support Manager setup information has been entered using the Service and
Support Manager setup wizard or by running the smcli ssmimport command.
The EED files collected automatically during serviceable event processing are
transmitted to IBM as an attachment to the service request. For dump files that
are not collected as part of the serviceable event processing (manually collected
dump files), you can choose to send them either as an attachment to an existing
service request or you can send them using the ecc StatusReport service
provider.
Deleting support files
By manually deleting a support file, you are prompted if you really want to delete
it; if you do, click OK.