Product data

Chapter 14. Service and support 345
Support Files
You can use this task to collect the support files for the monitored
system. The support files can be Resource dump, System dump,
Node controller dump, Power dump, or a System controller dump.
You can send these support files to IBM using this task.
Submit Service Request
You can send a service request to IBM by briefly describing your
problem and also providing details regarding the problem.
You can also verify the Call Home configuration in your SDMC from the Service
and Support Manager page (Figure 14-9). You can launch it from the Manage tab
of the Welcome page.
Figure 14-9 Service and Support Manager page
A list of common tasks are provided in the Status area. You can manage the
support files, send a test problem, and test the connection to IBM from your
SDMC from this page.