Product data

Chapter 14. Service and support 343
7. When you click Next, the Summary page opens (Figure 14-7).
Figure 14-7 Summary page
8. You can always go back from here if the displayed data is not as expected. If
you are satisfied with the data provided, click Finish. You can always go back
to the Welcome page and start the Service and Support Manager Getting
Started Wizard again.
14.3 Call Home
Call Home is the utility IBM uses to automatically capture data and report errors
in the SDMC. This feature minimizes the need for human intervention in
gathering and offloading data to IBM support. The Service and Support Manager
Getting Started Wizard configures the Call Home feature in SDMC, enabling it to
automatically contact IBM if a problem occurs.
Verify that SDMC is monitoring the managed systems from the Navigate
Resources page. If there are any problems with the monitoring, SDMC is not
able to send error information to IBM support. Go to the Navigate Resources
page and click Service and Support Groups. Click Monitored Systems and
verify that the Power Systems that you are managing are listed there.