User's Manual
15
English
Occasional breaking of AirPlay music 
streaming. Enable the Auto Channel Scan option (if available on the Wi-Fi router).
Enable the Wireless Intelligent Stream Handling (WISH) option (if available on the 
Wi-Fi router).
Enable the Quality of Service (QoS) option (if available on the Wi-Fi router).
Move your iW2 speaker closer to your Wi-Fi access point.
Change network security settings to WPA (WPA2) Personal. WEP is known to cause 
issue with AirPlay streaming and we do not recommend this legacy security format.
Restart your iPod Touch/iPhone/iPad or iTunes or iW2 speaker.
Browsing Internet content like news, music, video and etc. via your home Wi-Fi 
network from other Wi-Fi devices may affect the AirPlay performance. In case of 
AirPlay break or disconnection, it is recommended to stop or limit Internet surfing.
Do one or all of the following:
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Sometimes there is an authentication error with an iOS device (common to any iOS 
accessory) that causes the device running the iHome Connect app to be unable to 
detect the iW2. Often times when this happens, the user will correctly connect the iW2 
with the USB sync cable, but the app will keep showing the message “Please connect 
your iHome AirPlay compatible device with an iPod USB sync cable.
Problems using the iHome Connect 
app.
I’ve selected the iW2 speaker as my 
AirPlay audio source, but I do not hear 
any music.
Verify that the volume is not muted or set to 0.
Verify that there is not another iTunes library or iOS device connected to the iW2 
speaker.
Try restarting iTunes or your iOS device.
Try restarting your iW2 by lifting the iW2 off the charging base and switch the rear 
power switch OFF and then ON.
Upgrade the software on your AirPlay compatible device (iTunes, iPad, iPhone, or iPod 
touch).
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Questions? Visit www.ihomeaudio.com/support/airplay
Verify sync cable is connected to the rear USB port on the iW2 and securely connected 
to your iOS device (iPad, iPhone, iPod touch)
Restart iHome Connect app (takes 10 sec.)
- Exit app and double tap home button
- Press & hold iHome connect app
- Close app and exit app manager
- Restart iHome Connect
Restart iOS device (takes 1 minute)
Restart iW2 (takes 30 seconds)
- Unplug & reconnect the AC power jack from back of the iW2 speaker.
- Press & hold power button (3 seconds) to turn the iW2 speaker on and wait 20 
seconds for the unit to startup. 
- Repeat iW2 Wi-Fi Network Setup process if necessary
Note: iHome Connect only works when docked with iHome AirPlay products and 
requires iOS 4.0 to work. 
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Problems Solution










