User's Manual

2. Error message
Indication
Description
Strip Error
The lipid or glucose test strip is
damaged or inserted improperly.
Solution Discard the test strip and perform the
test again, using a new test strip.
Lipid Test Strip
Glucose Test Strip
Blood Sample Error I
nsufficient amount of
blood has been applied.
Solution Discard the test strip and perform the
test again, using a new test strip with a
sufficient blood sample.
Lipid Test Strip
Glucose Test Strip
Expired strip (Only for a lipid test strip)
The lipid test strips are expired.
Solution Discard the inserted lipid
test strip
and perform the test again, using a new lipid
test strip.
Temperature Error If the environmental
temperature is above or below the acceptable
operation range, a thermo icon will appear on
the display.
Solution Move to an area at 64–90°F for lipid
or 50–113°F for glucose,
then wait for 30
minutes. After stabilization, perform a test. Do
not artificially heat or cool the analyzer.
Communication Error The communication
between the analyzer and a computer or a
printer has failed.
Solution Try to connect again, and if the error
message still appears, please contact our
customer service center at 1-855-486-2888.
For PC
For Printer
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