Paradise Series Portable Spa Owner’s Manual Tahitian Hawaiian Geneva Martinique Niagara Kauai
TABLE OF CONTENTS WELCOME........................................................................................................................................................1 IMPORTANT SAFETY INSTRUCTIONS ..............................................................................2 CONTROLS AND EQUIPMENT ..................................................................................................5 INSTALLATION .......................................................................................
WELCOME Congratulations on your decision to enjoy the finest spa available... Watkins Manufacturing Corporation Welcome to the growing family of Caldera™ Spa owners. Owner’s Manual his Owner’s Manual will acquaint you with your new spa’s operation and general maintenance. We suggest that you take some time to carefully review all sections. Please keep this manual available for reference.
IMPORTANT SAFETY INSTRUCTIONS I. SAFETY INFORMATION IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS AVOIDING THE RISK TO CHILDREN DANGER: • RISK OF CHILD DROWNING. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use a spa unless they are supervised at all times. WARNING: • To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.
IMPORTANT SAFETY INSTRUCTIONS DANGER: RISK OF ELECTRICAL SHOCK • Install at least 5 feet (1.5 m) from all metal surfaces. A spa may be installed within 5 feet of a metal surface if each metal surface is permanently connected by a minimum No. 8 AWG solid copper conductor attached to the wire ground connector on the terminal box that is provided for this purpose if in accordance with National Electrical Code ANSI/NMFPA70-1993.
IMPORTANT SAFETY INSTRUCTIONS TO REDUCE THE RISK OF INJURY: • The water in the spa should never exceed 104°F. Water temperatures between 100°F and 104°F are considered safe for a healthy adult. Lower water temperatures are recommended for extended use (exceeding 10 minutes) and for young children. Extended use can cause hyperthermia. • Pregnant or possibly pregnant women should limit spa water temperatures to 100°F. Failure to do so may result in permanent injury to your baby.
CONTROLS AND EQUIPMENT GENEVA PARADISE 10 15 6 2 15 4 3 4 3 4 2 4 8 4 1 4 11 2 13 4 1 9 5 4 11 4 4 11 12 2 7 10 3 8 3 15 16 1 17 1 14 1 OVERHEAD VIEW 1. 2. 3. 4. Air Control Euro-Pulse Jet Euro Jet Air Jet 5. 6. 7. 8. MagnaSsage Jet Magna Jet VersaSsage Jet Versa Jet 9. Euphoria Jet 10. Diverter Valve 11. Drain 12. Light 5 13. Ozone Jet 14. Control Panel 15. Pillow 16. Filter Compartment 17.
CONTROLS AND EQUIPMENT NIAGARA PARADISE 9 1 14 1 2 14 3 3 2 4 3 4 4 6 14 10 4 2 1 12 7 10 15 9 8 4 4 11 1 5 5 6 14 2 14 16 1 OVERHEAD VIEW 1. 2. 3. 4. Air Control Euro-Pulse Jet Euro Jet Air Jet 5. 6. 7. 8. VersaSsage Jet Versa Jet Magna Jet Euphoria Jet 13 9. Diverter Valve 10. Drain 11. Light 12. Ozone Jet 6 1 13. Control Panel 14. Pillow 15. Filter Compartment 16.
CONTROLS AND EQUIPMENT HAWAIIAN PARADISE 1 14 2 14 7 3 3 4 4 2 4 4 10 9 6 4 3 1 10 12 15 10 3 9 11 4 4 11 1 5 5 6 2 14 14 16 1 OVERHEAD VIEW 1. 2. 3. 4. Air Control Euro-Pulse Jet Euro Jet Air Jet 5. 6. 7. 8. VersaSsage Jet Versa Jet Magna Jet Euphoria Jet 13 9. Diverter Valve 10. Drain 11. Light 12. Ozone Jet 7 1 13. Control Panel 14. Pillow 15. Filter Compartment 16.
CONTROLS AND EQUIPMENT TAHITIAN PARADISE 1 15 6 2 15 3 3 4 4 4 4 8 4 10 4 13 1 11 4 5 9 4 4 11 11 10 12 8 2 3 3 15 7 16 8 1 17 1 14 1 OVERHEAD VIEW 1. 2. 3. 4. Air Control Euro-Pulse Jet Euro Jet Air Jet 5. 6. 7. 8. MagnaSsage Jet Magna Jet VersaSsage Jet Versa Jet 9. Euphoria Jet 10. Diverter Valve 11. Drain 12. Light 8 13. Ozone Jet 14. Control Panel 15. Pillow 16. Filter Compartment 17.
CONTROLS AND EQUIPMENT MARTINIQUE PARADISE 1 1 6 3 14 14 2 4 4 2 4 4 8 9 4 4 4 4 12 5 10 15 4 11 7 2 8 14 2 3 16 1 OVERHEAD VIEW 1. 2. 3. 4. Air Control Euro Jet Euro-Pulse Jet Air Jet 5. 6. 7. 8. MagnaSsage Jet Magna Jet VersaSsage Jet Versa Jet 13 9. Diverter Valve 10. Drain 11. Light 12. Ozone Jet 9 1 13. Control Panel 14. Pillow 15. Filter Compartment 16.
CONTROLS AND EQUIPMENT KAUAI PARADISE 11 3 3 2 5 4 3 3 1 9 13 6 7 8 2 2 5 12 2 1 10 1 OVERHEAD VIEW 1. 2. 3. 4. Air Control Euro Jet Euro-Pulse Jet VersaSsage Jet 5. 6. 7. 8. Versa Jet Diverter Valve Drain Light 9. Ozone Jet 10. Control Panel 11. Pillow 12. Filter Compartment 10 13.
INSTALLATION SITE PREPARATION ou probably have a spot picked out for your new spa, whether it’s indoors or outdoors, on a patio or on a deck. Just make sure you check the following: • Always put your spa on a structurally sound, level surface. A filled spa can weigh a great deal. Make certain that the location you choose can support the weight of your filled spa. • Don’t forget to level your spa before filling it. (See the Spa Leveling section of this manual.
ELECTRICAL INSTALLATION Inputs from transformer NOTE: The 230V wiring diagram is located on the back of the Control Module access panel. Neutral/Ground Bar Subpanel* White (Neutral) (Panel Neutral) (Pigtail) Red Red (Hot) Black Black (Hot) White (Neutral) White Green (Ground) GFCI should be located more than 5 ft. and less than 50 ft. from the spa. Check your local codes. 230V WIRING SCHEMATIC DIAGRAM *PROVIDED WITH SPA. NOTE: ALL WIRING SHOULD BE COPPER.
START-UP AND REFILL PROCEDURES Your Caldera™ Spa has been thoroughly tested during the manufacturing process to ensure reliability and long-term customer satisfaction. A small amount of water may have remained in the plumbing after testing and, as a result, may have spotted the spa shell or the spa siding prior to delivery. Before filling the spa, clear all debris from the spa and wipe the spa shell clean with a soft rag.
SPA COVER INSTALLATION COVER INSTALLATION COVER TIE-DOWN STRAP LOCK KEY SCREW (2) • Place the cover squarely on the spa. • Position the tie-down locks included with your cover on the side of the spa so that they are easily reached by the cover tie-down straps. Allow for about 1/2” to 3/4” slack in the straps to make it easy to insert straps into locks and to compensate for vinyl shrinkage in cold weather. • Attach the locks with the screws provided and insert the cover tie-down straps into the locks.
CUSTOMIZING YOUR MASSAGE Your Caldera spa offers numerous ways for you to customize your massage experience. Experimentation is the best way to find what feels best to you. Try sitting in different seats, adjusting the diverter valves, air controls and jet nozzles and turning each pump on or off. DIVERTER VALVES FULL FLOW The diverter valves on your spa allow you to direct the flow of water from the pumps to various combinations of jets.
GENEVA PARADISE JET MENU Back Jet Pump–Jet System 1 Back Jet Pump–Jet System 3 Located in EcstaSeat™ – back left • 6 Euro-Pulse jets • 6 Euro jets • 2 MagnaSsage jets on left wall • 1 Magna jet on back wall Located in Lumbar Massage™ seat – back right • 4 Euro jets • 2 Versa jets Front Jet Pump–Jet System 1 Front Jet Pump–Jet System 3 Located in Ultra Massage™ lounge – front • 6 Sole Soothers • 2 Euro-Pulse jets • 2 Versa jets • 1 VersaSsage jet Jet System 2 • • • • 1 Euphoria jet in footwell 2 Eu
NIAGARA PARADISE JET MENU Back Jet Pump–Jet System 1 Back Jet Pump–Jet System 3 Located in EcstaSeat™ – back left • 6 Euro-Pulse jets • 6 Euro jets • 1 Magna jet on rightwall • 2 Versa jets on front left wall Located in Lumbar Massage™ seat – back right • 4 Euro jets • 2 Versa jets Front Jet Pump–Jet System 1 Front Jet Pump–Jet System 3 • 6 Sole Soothers in back center Located in Ultra Massage™ seat – front right • 2 Euro-Pulse jets • 2 Versa jets • 1 VersaSsage jet Jet System 2 • • • • 1 Euphoria
HAWAIIAN PARADISE JET MENU Back Jet Pump–Jet System 1 Back Jet Pump–Jet System 3 Located in EcstaSeat™ – back left • 4 Euro-Pulse jets • 6 Euro jets • 1 Magna jet on back wall • 2 VersaSsage jets on front left wall Located in Lumbar Massage™ seat – back right • 4 Euro jets • 2 Versa jets Front Jet Pump–Jet System 1 Front Jet Pump–Jet System 3 • 6 Sole Soothers in footwell Located in Ultra Massage™ seat – front right • 2 Euro-Pulse jets • 2 Versa jets • 1 VersaSsage jet Jet System 2 • • • • 1 Eupho
TAHITIAN PARADISE JET MENU Back Jet Pump–Jet System 1 Back Jet Pump–Jet System 3 Located in EcstaSeat™ – back left • 4 Euro-Pulse jets • 6 Euro jets • 2 MagnaSsage jet on left wall • 1 Magna jet on back wall Located in Lumbar Massage™ seat – back right • 4 Euro jets • 2 Versa jets Front Jet Pump–Jet System 1 Front Jet Pump–Jet System 3 Located in Ultra Massage™ seat – front • 6 Sole Soothers • 2 Euro-Pulse jets • 2 Versa jets • 1 VersaSsage jet Jet System 2 • 1 Euphoria jet in footwell Back Jet Pu
MARTINIQUE PARADISE JET MENU Jet Pump–Jet System 1 Jet Pump–Jet System 3 • 1 Magna jet on back wall • 2 MagnaSsage jets on left wall Located in EcstaSeat™ – back left • 4 Euro-Pulse jets • 4 Euro jets Located in Lumbar Massage™ seat – back right • 4 Euro jets • 2 Versa jets Jet System 2 Located in Ultra Massage™ lounge – front • 6 Sole Soothers • 2 Euro-Pulse jets • 2 Versa jets • 1 VersaSsage jet Jet Pump diverter position 2 activates both Back Jet Pump Systems 1 and 3.
KAUAI PARADISE JET MENU Jet Pump–Jet System 1 Jet Pump–Jet System 3 Located in Ultra Massage™ lounge • 6 Sole Soothers • 2 Euro-Pulse jets • 2 Versa jets • 1 VersaSsage jet Located in EcstaSeat™ • 6 Euro-Pulse jets • 4 Euro jets Jet System 2 Located in Ultra Massage™ lounge • 6 Sole Soothers • 2 Euro-Pulse jets • 2 Versa jets • 1 VersaSsage jet Located in Lumbar Massage™ lounge • 4 Euro jets • 2 Versa jets Jet Pump diverter position 2 activates both Back Jet Pump Systems 1 and 3.
OPERATING INSTRUCTIONS Mode touch pad Is used to initiate advanced panel features WARM (up) touch pad Increases the temperature LIGHT touch pad Controls the 3-way Mood Light or Interior Fiber Optic Lighting (Optional) COOL (down) touch pad Decreases the temperature setting JETS touch pads Controls Jet pumps 1 and 2 AIR JETS touch pad Controls the Air Jets Geneva • Niagara • Tahitian • Hawaiian Mode touch pad Is used to initiate advanced panel features WARM (up) touch pad Increases the temperature LI
OPERATING INSTRUCTIONS To display the set temperature for three seconds, press either WARM or COOL. To change the set temperature while the set temperature is displayed, press WARM to increase or COOL to decrease the set temperature. An LED between the WARM and COOL buttons will illuminate whenever the heater is activated. Jets Control Pressing the Jets button (on the Kauai or Martinique) or the Jets 1 or Jets 2 button (Geneva, Niagara, Tahitian or Hawaiian) turns the single speed pump on or off.
EQUIPMENT COMPARTMENT (JET PUMP SIDE) 6 5 2 4 3 3 4 1 3 1 Geneva, Niagara, Tahitian and Hawaiian 2 4 2 3 3 1 1 Martinique Kauai 1. 2. 3. 4. 5. 6.
EQUIPMENT COMPARTMENT (CONTROLS SIDE) A D B C A. B. C. D.
MAINTENANCE FILTER CARTRIDGE REMOVAL AND CLEANING INSTRUCTIONS FLOATING WEIR Turn the power to the spa off, then proceed as follows: 1. Push down slightly and turn filter basket counter-clockwise to unlock, then pull the basket and weir out. 2. Carefully pull up the filter cartridge and bring it out of the spa. BASKET 3. Rinse cartridge using a garden hose. Rotate and separate filter pleats while spraying water to remove all debris possible.
MAINTENANCE WINTERIZING YOUR SPA SCREW If you wish to leave your spa empty and it is located where freezing temperatures occur, follow steps 1 thru 5 outlined in “Draining your spa” then complete the following steps: AIR INTAKE 1. If your spa is equipped with the air pump, refer to “EQUIPMENT COMPARTMENT” and identify its location. If you do not have an air pump, proceed to step #4. NOTE: Make certain all power to the spa is OFF before you continue. 2.
MAINTENANCE DRAINING YOUR SPA DRAIN CAP 1. Trip all GFCI breakers in sub-panel, or main electrical panel. 2. Remove the equipment compartment access door. 3. Locate the end of the drain hose and lift it above the water level. (Requires clipping plastic tie the first time.) 4. Unscrew and remove the drain cap. 5. Attach drain hose to a garden hose and direct to an appropriate draining area, keeping the hose below the water line. 6. After your spa is empty, clean the shell and filter cartridge.
MAINTENANCE CARE OF THE SPA PILLOWS The spa pillows will provide years of comfort if treated with care. They have been positioned above the water level to minimize the bleaching effects of chlorinated water and other spa water chemicals. To extend their life, whenever the spa shell is being cleaned, the spa pillows should be removed and cleaned. Body oils can be removed with a mild soap and water solution. ALWAYS rinse off the spa pillows thoroughly to remove any soap residue.
WATER QUALITY AND MAINTENANCE V. Water Quality And Maintenance I t’s important to have clean water. Water maintenance is one of the least understood, yet most important areas of spa ownership. Your dealer can guide you through the process of achieving and maintaining perfect water in your spa, given your local conditions. Your program will depend on your water’s mineral content, how often you use your spa, and how many people use it.
WATER QUALITY AND MAINTENANCE 4. Replace the filter compartment cover (if applicable). After ten minutes, shut off the jet pump(s) and close and lock the cover to complete the procedure. Risk of Drowning: Never leave an open spa unattended! WARNING: High sanitizer levels can cause discomfort to the user’s eyes, lungs and skin. Always allow the sanitizer level to fall to the recommeded range before using the spa.
WATER QUALITY AND MAINTENANCE F. When the pH is within the recommended range, proceed to the final step. MAINTAINING THE SANITIZER LEVEL A. Sanitizer is extremely important for killing algae, bacteria and viruses, and preventing unwanted organisms from growing in the spa. At the same time, you don’t want too high a sanitizer level, or it can irritate your skin, lungs and eyes. B. Always maintain the sanitizer level in your spa at the recommended level for each type of sanitizer. C.
WATER QUALITY AND MAINTENANCE SUPER CHLORINATION Super Chlorination is designed to “burn-off” the build-up of chloramines (used chlorine), to eliminate the chlorine smell and to allow the proper level of free chlorine to be maintained. When giving your water a super chlorination treatment, open the cover at least half way for twenty minutes to allow the chlorine gas to vent off.
WATER QUALITY AND MAINTENANCE Foam inhibitors can suppress foam, but cannot remove soap from the water. Soap is very difficult to remove from the water because soap is not oxidized by any chemical added to the spa. Only ozone can oxidize soap. Eventually the soap build-up in the water will be concentrated, resulting in an unclean feeling on the bather’s skin which is impossible to remedy. When this occurs, it’s time to drain and refill the spa.
WATER QUALITY AND MAINTENANCE DOS AND DON’TS • DON’T use swimming pool (muriatic) acid to lower pH. • DON’T splash pH increaser additives on the siding. • DON’T use Compressed Sanitizers. The use of bromine sticks or tablets in floaters, which may become entrapped in a lounge or cooling seat (or sink to the spa floor), have been shown to cause discoloration of or surface distress to a spa’s shell.
WATER QUALITY AND MAINTENANCE Chloramines: Compounds formed when chlorine combines with nitrogen from body oils, urine, perspiration, etc. Chloramines can cause eye irritation as well as having a strong odor. Unlike bromamines, chloramines are weaker, slower sanitizers. Chlorine: An efficient sanitizing chemical for spas. Watkins Manufacturing Corporation recommends the use of Sodium Dichlor-type granulated chlorine. This type is preferred because it is totally soluble and nearly pH neutral.
WATER QUALITY AND MAINTENANCE SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE Problem Probable causes Solutions Cloudy Water • • • • • • • • • • • Water Odor • Excessive organics in water • Improper sanitization • Low pH • Shock spa with sanitizer • Add sanitizer • Adjust pH to recommended range Chlorine Odor • Chloramine level too high • Low pH • Shock spa with sanitizer • Adjust pH to recommended range Musty Odor • Bacteria or algae growth • Shock spa with sanitizer – if problem is visible or p
SERVICE MISCELLANEOUS SERVICE INFORMATION The control and high limit thermostats are equipped with electronic sensors that are connected to the spa’s plumbing. Never cut or kink the wires that connect the sensors to the thermostats within the control box. The jet pump is equipped with a thermal overload cutoff switch that is designed to protect the pump from overheating. If the pump shuts itself off in an older spa, it could indicate failure of the pump motor bearings.
SPA TROUBLESHOOTING If your spa doesn’t seem to be working the way you believe it should, please review the “start-up” and “operation” instructions in this manual. If this doesn’t help you correct the problem, follow the appropriate instructions below. If the problem still is not resolved, call your Caldera dealer. SYMPTOM PROBABLE CAUSE SOLUTIONS Nothing works, Blank LCD screen • Circuit breaker tripped or OFF. Pump motor will not function • Motor overload condition. • Let cool for 1 hour.
LCD MESSAGES Overheat Protection (spa is deactivated) If a malfunction occurs and spa water temperature reaches 1120F, the system will completely shut down. In such a condition, DO NOT ENTER THE WATER. Turn off all power to the spa and contact your Caldera dealer. Temperature Set Back - If the spa water temperature is more than 200F cooler than the temperature set point, the heater will automatically activate to provide freeze protection. This is a normal spa function; no corrective action is necessary.
De ad we igh t* Ele Re ctric qu al ire me nts Fil led we igh t* Dr yw eig ht Wa ca ter pa cit y Eff filt ectiv er are e a He (W ater att s) Fo dim otpr en int sio ns He igh t PARADISE SERIES SPA SPECIFICATIONS Geneva 7'5" x 7'5" 38" 100 Square feet 4,300 475 Gallons 920 Lbs. 5,915 Lbs. 115 230 volt, 50 amp Lbs. per Single phase GFCI square protected circuit foot Niagara 7'5" x 7'5" 38" 100 Square feet 4,300 500 Gallons 920 Lbs. 6,300 Lbs. 115 230 volt, 50 amp Lbs.