User`s manual

Support Policy
Support for Fast T-Jet Blazer Pro is free. Since the machine is designed to be
intuitive and very easy to use, most support questions have to do with using
FastARTIST,FastRIPorprintingfromspecicgraphicsapplications.
For the quickest support, Email your question to [e-mail]. Be very
specicandincludeyourserialnumber.
If you purchased the printer from a dealer in the USA, you DO NOT
have to go back to the dealer for support. Simply call or E-mail our
support center. If you purchased the printer from a dealer outside
the USA, you will need to contact your dealer for support.
Support Hours
Toll Free +1 888-MYTJETS (698-5387)
Technical Support [phone]
Corporate Ofce [phone]
Fax [phone]
E-mail: [e-mail]
Internet: www.screenprinters.net. Click on the Support tab.
Support hours: 7:00am to 8:00pm Monday through Friday
9:00am to 3:00pm Saturday and Sunday
(Mountain Standard Time) USA
24 hr. Emergency Support is available
Note: Arizona does not observe “Daylight Savings Time.”
In the summer months, Arizona is on the same time as California.
Phone Support
We have an excellent staff of Support Specialists who will gladly walk you
through many of the procedures. When calling for support, please have your
serial number handy and be prepared to give a detailed explanation of the
problem. If you have received an error message, please include the error
109
Chapter 12
Product Support