User`s manual

computer.

Makesureyoudon’thaveanyjobsintheFastRIPQueueorWindowsPrint

Manager. If you do, delete them. Power down your printer, unplug the power

cord and leave it unplugged for about 30 seconds. Power back ON and try

again.

Make sure you are using the correct port. Open FastRIP and select Printers/

Manage Printers. Make sure the Epson Stylus port Control Panel box has a

check mark in it.

Youmayalsobeusinginsufcientorincorrectcables.Wehighlyrecommend

using a USB cable for the best connection. DO NOT use a long cable, switch

boxes, hubs or even wireless USB connections.

Prevention:

Always double check settings in FastRIP prior to sending a • Print command

Clean the Encoder Strip weekly•

Always make sure images are the same size when using the Underbase •

Wizard in FastARTIST.

Test the communication between the computer and printer.•

Problem:

Fonts are not printing correctly on the garment.

Causes:

Sometimes fonts, especially script fonts, may not print correctly or print at all.

This tends to happen when using Vector Programs. The printer driver may not

downloadorrecognizethefont.Toxthis,changethefonttoagraphicimage.

Depending on the graphics program, it may be called Convert to Curves or

Create Outlines. You may also need to do this if you are printing vector fonts

along with a bitmap image.

Tryimportingorprintingadifferentletoseeiftheproblemremains.

Problem:

The printer stops in the middle of a print routine and stops communicating with

the computer.

Causes:

Chapter 11- Troubleshooting