User`s manual

Chapter 15 - Troubleshooting
159
Error: TOP COVER OPEN
The Height Sensor has been tripped too many times.
Solutions:
Lower the Shirt Board (Increase the Platen to Head Clearance)
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Error: RELOAD PAPER
The Epson settings on the main circuit board have been changed or reset.
The point in which you get the SERVICE ERROR should be right after the machine has nished the start
up process and returned to Home Position. At this point the LCD screen will read SERVICE ERROR
“RELOAD PAPER”.
The following steps cover how to clear the error and correct it so that it does not happen again.
First, power down the Blazer unit and make sure the power switch located at the back of the machine
1.
is turned off.
Next, make sure you have a shirt board loaded on the Blazer and it meets the standard of being about
2.
3mm-5mm away from the print head.
Prepare a sheet of normal, white paper and place it at the upper left side of the shirt board next to the
3.
capping station. Let the sheet of paper hang over the edge toward the capping station. Leave about a
quarter inch of room between the paper and the edge of the inside of the Blazer.
The top edge of the paper must be aligned to the Scissor and Arrow on the side of the capping station
when bed is at index position (viewable by looking through the top window).
Next, perform a complete startup cycle. Refer to
4. Chapter 4 or 5 (depending on your model). After
the startup process has completed, the unit will move the carriage out and will check for the paper.
A white light will turn on and off. If you have the paper setup right it will read the paper and nish
registering.
The “RELOAD PAPER” error should now be gone and the printer should be ready to print.
Next, change the settings back to the default so that the printer won’t look for the paper during
5.
startup.
Left arrow on the LCD screen until you get to READY status.
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