User`s manual

Chapter 15 - Troubleshooting
153
In most cases, you can visibly determine if the fuse is bad. This may require removing it rst.
Replace the fuse. Be sure the clips are pressed securely around the fuse after replacement.
3.
Put the side panel back on. 4.
Note: It is a good idea to put all the screws in place before tightening.
If you have questions, or your problem persists after completing these instructions, please call
Technical Support at 888-698-5387 or send an e-mail to [e-mail]. Remember to
include your serial number and repair record(s) when emailing or have them ready when calling.
Error Code: 10001
Cause 1: The printer has been shutdown improperly.
Solution:
Perform a “correct” and complete shutdown and startup cycle. Refer to Chapters 4 and 5 for proper
•
startup and shutdown steps.
During start-up, watch the Epson Panel - in the start-up procedure, the panel will read “PLEASE
•
WAIT” and should have the ROLL and SCISSORS icons present. If not present, when the Display
reads “PRESS PAUSE BUTTON”, press the left arrow button until the display has the ROLL and
SCISSORS icons present. This will clear the Error.
Cause 2: The Print Bed is binding.
You can check both the Blazer EXPRESS and PRO for binding issues. A binding issue will interrupt the
printers communication with it’s sensor resulting in this error.
To check for a binding issue, while still in the error mode, gently press the printer unit approximately
¼ inch towards it’s index position (to the front for the PRO and to the back for the Express). This will
manually force the printer to communicate with the sensor. If the printer resumes normal printing
functions there is a binding issue. Follow the steps below. If no binding issue is detected, call our support
department.
Solutions:
EXPRESS: Adjust the Main Belt tension. Follow the instructions beginning on the following page.
PRO: Adjust the Lead Screw Bracket. Follow the instructions beginning on Page 131.
Binding Solution for the Express:
Adjusting the Main Belt Tension
The following describes the procedure for adjusting the main belt tension of the Blazer Express drive
assembly. Binding can result if the belt is too tight. The red circles in the photos indicate screw locations.
Tools needed:
4 mm Allen Wrench
5 mm Allen Wrench