User`s manual

Chapter 15 - Troubleshooting
151
LCD Error Warnings and Codes
The following section of this Troubleshooting chapter will cover popular Error Messages and codes that
may appear in the LCD Display and ways to correct them. For a complete list of Error Codes, visit our
support site. Refer to Chapter 16 -Product Support for information on accessing these les. The topics
listed are in random order.
NOTE: Each Error Code will be displayed as “SRVC REQD 000 - error code name - In most
cases, after completing the correction, you must perform a complete shutdown of the T-Jet in order to
resume printing.
Error: NON-GENUINE EPSON CARTRIDGE
The LCD display screen reads “Non Genuine Epson Cartridge” and will not let me print after installing
ink cartridge.
Cause:
The printer does not recognize the ink cartridges.
The ink system installed is a continuous ow system and each cartridge has been equipped with a new
smart chip. After installing the cartridge, you may get this message.
Solution: Follow these steps.
After accepting the Epson LCD screen will go back
to the ink levels menu. The ink cartridge that was
reset with the non-genuine instructions will have a
different icon then the other ink cartridges. The
non-genuine ink cartridge will have an icon of an
empty box.
1. Press down arrow button
2. Press down arrow button
3. Press down arrow button
4. Press down arrow button
5. Press down arrow button
6. Press left arrow button for Yes
7. Press down arrow button
8. Press down arrow button
9. Press down arrow button
10. Press down arrow button
11. Press left arrow button to Accept