User`s manual

Chapter 15 - Troubleshooting
149
The Ribbon Cable to the Print Head is damaged.•
If you accidentally splash/drip ink or cleaning uid on the gray ribbon cable that connects to the
Print Head, it can short out. Check for burn marks on the ribbon cable connectors. Check to make
sure it hasn’t been crimped or pinched.
The Motherboard is bad.
•
There is a chance the motherboard is bad. Under serious conditions the ink or cleaning uid
may have run down the ribbon cable, dripping into the print bed, coming in contact with the
motherboard. This can short out the motherboard. Call Tech Support.
18. Wrong Print Location
The image is printing outside of the Shirt Board or in the wrong location.
Cause:
You have a mismatch in the software settings.
•
Make sure your working Page Size matches the nal print page size. A common error is working
on one Page Size in a graphics program but printing to a different Page Size in FastRIP.
19. Problems Modifying The Factory Default Printer Settings:
Modifying Factory Default printer settings.
Causes:
The printer’s default settings have been congured by U.S. Screen prior to shipping, however, here
•
is a list of the Printer Setup Menu Modes. DO NOT deviate from these settings.
If you nd an incorrect setting, you MUST contact Customer Support BEFORE making any
changes.
20. I Only Print on Weekends and the Nozzles are Always Clogged:
I only use my printer on weekends and many times when I go to use it, the nozzles are clogged.
Cause:
Ink is drying within the Print Head due to lack of use.
Platen Gap- STD
INIT Settings- EXEC
Auto Cleaning- OFF
Auto NZL CK- OFF
Sheet Size CK- OFF
Cut Adj- EXEC
Time Out- OFF
PAPER ALGN- OFF
PPR Margin- Default
Code Page- PC437
INTERFACE- Auto
Page Line- OFF
Refresh MRGN- OFF