User`s manual

Chapter 15 - Troubleshooting
147
File resolution is too high. •
A resolution of 150 to 300 DPI (at the nal print size) is all that is necessary for inkjet-to-garment
printing. If you receive a larger le resolution, resample the le to a lower resolution. Doing this
will speed up ripping and printing times.
Prevention 1:
Keep le sizes small, if possible, and don’t send too many print commands at once.
Cause/Solution 2:
Respooling les over and over wastes time
Use the “archive job le” feature in FastRIP. This will allow you to save spooled les for later printing
and prevent wasted time re-spooling. This feature is also perfect for repeat orders. Refer to Chapter 10 -
Printing Basics - Saving a Spooled Print File for procedures.
14. Printing Large Bands of Color/Vertical Lines/Partial Images
The printer is printing large bands of color, vertical colored
lines or printing partial images.
Cause 1:
You have a dirty Encoder Strip or Encoder Sensor
The Encoder Strip is the heart of the machine and behind the
Print Head lies an Encoder Strip Sensor. The Encoder Strip has
information on it that the Encoder Strip Sensor reads as the Print
Head moves back and forth. If there is ANY contamination,
Pretreatment, dirt, ink or debris on the Encoder Strip or on the
Encoder Strip Sensor, the printer will be VERY CONFUSED. This is the #1 cause of abnormal printing
problems. Clean the Encoder Strip with Glass Cleaner.
Solution 1:
Clean the Encoder Strip
Cause 2:
The Gear for the Print Carriage Drive Belt may be lled with lint and slipping.
Solution 2:
Clean the Drive Belt Gear and Roller
Preventions:
Refer to
• Chapter 13 - Daily, Weekly and Monthly Maintenance. Do not skip a day, a week or a
month. Use the Maintenance Tracking Schedule provided.
Keep the printing area clean, the machine lid closed and pretreat shirts away from the printer.
•
Shake shirts before you print onto them to remove excess lint that may get on the Encoder Strip.•