User`s manual

Chapter 15 - Troubleshooting
143
Keep it simple. Do not overload the printer port.•
When in doubt rst try turning everything off and unplugging things such as the USB cable from •
the computer to the printer.
Pay close attention to page sizes and LCD display modes.
•
9. When Printing with White, No Ink Prints/No Underbase Settings Available
Cause and Solution:
You do not have the correct printer selected in FastRIP.
Open FastRIP and navigate to Printers/Manage Printers and make sure your printer is setup as the correct
model printer. FastRIP
needs to know that your are printing to a T-Jet and the corresponding model in
order to print White ink.
10. After Sending a Print, Nothing Happens
When you send a print job to the printer nothing happens.
Causes:
The computer is not communicating with the printer.
•
Check the port settings in FastRIP. In the FastRIP window go to Printers>Manage Printers. The
port should be set to Epson stylus pro 4800_usb00* or 488-_usb00*. Check the Control Panel box
on the right. Make sure there are no other jobs already in the print queue.
The printer is not ready to print the job.
•
Solutions:
Check to see if any of the ink cartridges are showing empty.
•
The Waste Tank may be full. Check the LCD Display.•
You many not be in • Print status. Refer to Chapter 8 - Initialization Utilities.
11. The Underbase White is Weak
The color of the shirt is showing through the Underbase or the
underbase is weak.
Cause 1:
There is not enough Pretreatment applied to the shirt.
Solutions:
Use a good spray gun such as the Wagner Control Sprayer to lay down an even coat of •
Pretreatment or invest in an AutoTREAT Pretreatment Center.