User`s manual

Chapter 15 - Troubleshooting
141
Preventions:
Usually when a color prints with an incorrect hue, it is because a Nozzle is clogged. If you are •
trying to print an Orange image but it appears more Yellow, that means the Magenta is clogged
and the pigments can’t mix to produce Orange.
One of the most important parts of your
• Blazer Series Printer is the Capping Station. Make sure
this ALWAYS stays clean. The Print Head “docks” here when not in use to ensure it does not dry
out. The Capping Station is also used during Head Cleaning cycles. If the Capping Station is dirty,
the printer cannot do a proper Head Cleaning and x a clogged nozzle.
Note: When building any image inside any software program, make sure you always use RGB color
mode because this is how your monitor displays colors. Never apply an ICC prole.
6. Print Has Large Gaps or Unaligned Areas
Prints are out of alignment or have large gaps.
Causes:
Different Print Modes are being used
•
Double-check your settings in the FastRIP Setup screen and
make sure all Print Modes are of the same type. If using
an HS Print Mode for the color then the same Mode must
be used for the Underbase (i.e. CMYK Photo 720 HS Print
Mode along with Underbase Photo 1440 HS).
The Encoder Strip is dirty
•
Clean the Encoder Strip.
If using an Underbase and/or Underbase Wizard, the black and white versions of images may
•
be different sizes.
Double check the images’ heights and widths to make sure they are identical. This process is
outlined in the FastARTIST User’s Manual.
The Print Carriage is jumping around causing a misread of the Encoder Strip.
•
Clean the Drive Belt Gear/Roller.
There is a communication error between your printer and your computer.
•
► Make sure you don’t have any jobs in the FastRIP Queue or Windows Print Manager. If you
do, delete them. Power down your printer, unplug the power cord and leave it unplugged for
about 30 seconds. Power back ON and try again.
► Make sure you are using the correct port. Open FastRIP and select Printers/Manage Printers.
The Epson Stylus port Control Panel box has must be checked.
► You may also be using insufcient or incorrect cables. We highly recommend using a USB
cable for the best connection such as the one included with your printer. DO NOT use a long
cable, switch boxes, hubs or even wireless USB connections.