User`s manual

Chapter 15 - Troubleshooting
139
The Print Head may need special cleaning if not damaged.•
Order a replacement Print Head and replace following the instructions.
Preventions:
Clean the Capping Station on a regular basis.
•
Clean debris from the Print Head daily.•
Do not overll the Bulk Ink Cartridges. •
Cause 2:
The Print Head may need special cleaning if not permanently clogged.
Solution:
Follow the instructions in Chapter 13 on releasing the print carriage. Check the print head for excess ink
drops or lint. If so, with an Isopropyl Alcohol wipe, carefully, in one direction, wipe the print head using
little pressure. You can easily damage the nozzle by pressing too hard. Doing this may prevent you from
replacing the print head. Repeat once or twice if necessary by ipping or replacing the alcohol pad.
Prevention:
Refer to
• Chapter 13 - Daily, Weekly and Monthly Maintenance. Do not skip a section.
Cause 3:
The Print Head has been damaged by a collision.
Solution: Order a replacement Print Head and replace following the instructions.
View the video online covering the steps in replacing a print head. Refer to
Chapter 16 - Product Support for instructions on logging on to the support site
and viewing videos and accessing technical documents.
Prevention: Always check the Platen to Print Head Clearance prior to printing.
4. The Print is Wiping Off, Washing Out, or Fading/Bleeding
The printed image, after curing, is wiping off, washing out, fading badly or bleeding.
Causes:
The garment was improperly cured
•
Textile ink requires a temperature of 330 degrees F. to cure properly. Apply this heat for at least
60-90 seconds for Light garments and for at least 180-240 seconds for Dark garments.
Too much or too little pressure was applied using a Heat Press
•
When pressing the garment, the Heat Press should rest on the silicone or Teon paper with medium
to heavy pressure. This allows the moisture within the inks to escape and properly cure without
scorching the shirt.