Instruction manual

SERVICE AND PARTS POLICY
If you have any questions with regard to the performance of your RUGER
®
MARK III pistol, please call (928-778-6555) or write our Prescott, Arizona
Product Service Department, fully describing all circumstances and conditions
involved. If you should return your pistol to the factory for repair, or order parts
for it, please comply with the following suggestions for prompt service:
33
SHIPPING FIREARMS FOR REPAIR
RUGER
®
MARK III pistols returned to the factory for services or repair
should be sent to: Ruger, Product Service Department, 200 Ruger Road, Prescott,
AZ 86301-6181. Telephone: [phone].
Guns should be sent prepaid. W
e will not accept collect shipments.
The Federal Gun Control Act, as well as the laws of most States and localities, do
not prohibit an individual (who is not otherwise barred from purchasing or
possessing a firearm) from shipping a firearm directly to the manufacturer for
repair. However, before you ship your firearm to us, be certain that your State or
locality does not have a law or regulation which will prohibit you from receiving
it from us after it has been repaired. If such receiving is prohibited, then please
have a Federally Licensed firearms dealer ship the gun to us. If it is sent to us by
a dealer, it will be returned to him after being repaired. If a handgun (pistol or
revolver) is shipped by an individual who does not hold a Federal Firearms
License, it must
be shipped for overnight delivery via U.P.S., Federal Express, or
other similar private overnight service. NOTE: Firearms may not be shipped via
U.S. Mail. Persons who do not hold a Federal Firearms License are prohibited by
Federal law from shipping a handgun by Mail. Handguns mailed in violation of
the law are impounded by the Post Office.
Please do not include holster, custom grip panels, or custom accessories with a
firearm being shipped to the factory for service. DO NOT SEND GUN BOXES
OR LITERATURE THAT YOU CONSIDER TO BE COLLECTOR’S ITEMS -
THESE ARE INVARIABLY DAMAGED OR DESTROYED IN SHIPMENT.
Always insure your shipment.
Enclose a letter which includes your name, address, telephone number, serial
number and model of the firearm. Describe in detail the trouble you have
experienced with your firearm, or the work you wish to have done. Merely stating
that the firearm “needs repair” is inadequate information. State precisely what is
wrong. Please enclose copies of any previous correspondence.
Work performed will bear a net minimum labor charge of $20.00 plus a $30.00
shipping and handling charge. The charge for metal refinishing the RUGER
®
MARK III pistol is $50.00 plus a $30.00 shipping and handling charge.
Custom gunsmithing service or nonstandard alterations are NOT AVAILABLE
from Ruger Product Service Departments.
WARNING: BEFORE SHIPPING ANY FIREARM,
BE ABSOLUTELY CERTAIN THAT IT AND ITS MAGAZINES ARE
UNLOADED. DO NOT SHIP CARTRIDGES WITH A FIREARM.