Service manual

OpenScape Business V1
Sales Information Page 60 04.06.2013
Fax
S2
For use of a fax box within the UC Suite. As a prerequisite, one UC User or Groupware User
license is required additionally.
Conference
S2
For the use of the UC Suite conference management features, such as managing and
initiating permanent and recurring conferences. As a prerequisite, one UC User or Groupware
User license is required additionally.
No license is required for participating in conferences.
myAttendant
S2
For use of the UC Suite Attendant features.
myAgent
S2
For the use of Contact Center functions such as information about queues, pop-ups with
customer information on incoming calls, and access to the call history.
Data Integration
Application Launcher
S2
For call-related control of applications on a client PC during incoming and outgoing calls, e.g.,
launching an application or displaying caller information. The Application Launcher can be
combined with the functions of the UC Suite, but can also be used without the UC Suite.
OpenScape Business TAPI
For the use of TAPI compliant applications and for PC-supported telephony with the
customer's own applications from various software vendors. This requires the UC Server
(Application Board or Application Server).
1.5.2.4 System Licenses
System licenses are not subscriber-specific and unlock the system-wide features. These features
can be used by all subscribers of the communication system.
The following system licenses are available:
System Resources
S
2M
/SIP Trunks
For the use of S
2M
and ITSP channels. S
0
channels do not need to be licensed. For primary
multiplex connections, the individual voice channels are licensed. For ITSP connections, the
number of simultaneous connections to one or more ITSP providers (SIP providers) is
licensed. The number of possible simultaneous connections depends on the bandwidth of the
connection.
Networking
For IP networking via SIP-Q and/or TDM networking via CorNet or QSIG. For networking the
UC Suite applications. One license is required per node.
Xpressions Compact
Xpressions Compact Announcement
For the use of Xpressions Compact Announcements features such as recording special
announcements for information or attendant mailboxes. One license is required per
Xpressions Compact.
Xpressions Compact Conferencing
For the use of Xpressions Compact Conference features such as managing and conducting
conferences and controlling conferences through a web client. Six licenses can be purchased
per Xpressions Compact.
Xpressions Compact Mobility
For the use of Xpressions Compact Mobility features such as the One Number Service (which
enables a subscriber to be reached via a single phone number for all calls on all phones
associated with that subscriber). Six licenses can be purchased per Xpressions Compact.
Contact Center Options
S2
Contact Center Mail
For setting up one or more e-mail boxes to send and receive e-mails for Contact Center
agents. A station license and a myAgent license are required for this. One license is required
per node.