Service manual

OpenScape Business V1
Sales Information Page 55 04.06.2013
their memory requirements must also be taken into account. More information on the
configuration of Citrix XenApp Server can be found under:
http://wiki.siemens-enterprise.com/wiki/OpenScape_Office.
1.4.5.6 Prerequisites for myReports
In order to use myReports, the client PC of the subscriber must be equipped with the appropriate
hardware and software configurations.
Please make sure that you refer to the notes in the ReadMe first file, which is located in the
storage directory of the install files.
1.4.5.7 Minimum Requirements for myReports
Operating System
– Microsoft Windows 8
– Microsoft Windows 7
– Microsoft Windows Vista
– Microsoft Windows XP (until end of support by Microsoft)
The used operating system always requires the latest version of all available updates (Service
Packs with related patches and Microsoft .NET Framework >= 4.0).
Additional Software:
– Java >= 1.6.x
– Adobe Reader >= 9 (for reports in PDF format)
– Microsoft Excel 2013, 2010, 2007 or 2003 (for reports in Excel format)
– Microsoft Word 2013, 2010, 2007 or 2003 (for reports in Word format)
Hardware:
– 2 GHz CPU
– 1 GB RAM for Microsoft Windows XP
– 2 GB RAM for Microsoft Windows 8, Microsoft Windows 7 and Microsoft Windows Vista
– 100 Mbps LAN (1 Gbps LAN recommended)
– XGA (1024x768) screen resolution
Microsoft Terminal Server, Citrix XenApp Server
myReports can be used in terminal server environments under the following conditions: A project-
specific release is required for this.
Terminal server environments, including hosted services and virtual environments, are the
responsibility of the customer.
Software:
Microsoft Windows 2012 Server as Microsoft Terminal Server
– Microsoft Windows 2008 R2 Server as Microsoft Terminal Server
– Microsoft Windows 2008 R2 Server as Microsoft Terminal Server
– Microsoft Windows 2003 Server as Microsoft Terminal Server
– Microsoft Windows 2008 R2 Server (64 bit) with Citrix XenApp 6.0 Server (Desktop Mode)
– Microsoft Windows 2008 R2 Server (64 bit) with Citrix XenApp 5.0 Server (Desktop Mode)
The used software always requires the latest version of all available updates (Service Packs and
patches).
Hardware:
– 2 GHz CPU
– 100 Mbps LAN (1 Gbps LAN recommended)
– XGA (1024x768) screen resolution
– 1 GB RAM for Microsoft Windows 2003 Server
– 2 GB RAM for Microsoft Windows 2008 R2 Server and Microsoft Windows 2008 Server
Hardware Prerequisites: The number of installable clients depends on the server performance
and on the amount of available memory. If the server is being used for other applications as well,
their memory requirements must also be taken into account. More information on the
configuration of Citrix XenApp Server can be found under:
http://wiki.siemens-enterprise.com/wiki/OpenScape_Office.