Owner`s manual
supra/primo Manual 
IM091112 
RD: NOV 2009 
RL: 11A - BA 
25 
IS  THERE  VOLTAGE  FROM  IGNITION 
CONTROL TO COMBINATION GAS 
VALVE? 
→CHECK ELECTRICAL WIRES FROM IGNITION 
  CONTROL TO COMBINATION GAS VALVE 
→CHECK IGNITION CONTROL, REPLACE IF 
  NECESSARY 
NO 
IS GAS COMING THROUGH 
ORIFICE ON THE HEATER? 
YES 
→ENSURE ALL GAS VALVES ARE OPEN 
NO 
YES 
DOES THE IGNITION CONTROL 
TERMINATE THE SPARKING 
PROCESS AFTER THE HEATER IS 
OPERATING? 
→CHECK SPARK IGNITER FOR CRACKS, 
  REPLACE SPARK IGNITER IF NECESSARY 
→ENSURE THE SENSING WIRE IS SECURELY 
  CONNECTED TO THE SENSING PROBE 
→CLEAN THE SENSING PROBE ON THE SPARK 
 IGNITER 
→ENSURE THE FLAME SENSOR IS WITHIN 1/4" 
  ABOVE THE CERAMIC TILE 
→CHECK FLAME SIGNAL WITH METER, IF LOW  
 CHANGE SENSOR 
→REPLACE WITH NEW IGNITION CONTROL 
  UNIT IF OTHER CHECKS ARE OK 
DOES HEATER SHUT DOWN  
AFTER IGNITION CEASES? 
→CHECK FLAME SIGNAL USING  A  METER 
  INSTALLED IN SERIES WITH SENSOR CABLE, 
  CHECK (MICROAMPS) STRENGTH OF SIGNAL 
  FOR 1.5uA MINIMUM 
YES 
YES 
NO 
NO 
STILL HAVING TROUBLE   
OPERATING THE HEATER? 
→REPEAT THE ABOVE TROUBLE SHOOTING 
 PROCEDURES 
→IF THE PROBLEM PERSISTS, CONTACT YOUR 
  SCHWANK DISTRIBUTOR. 
YES 
NO 
TROUBLESHOOTING 
COMPLETE 
→IF SIGNAL IS LOW REPLACE SENSOR AND 
 WIRE 










