Specifications
63230-507-201A1  Power Meter 750
03/2007 Section 7—Maintenance and Troubleshooting
© 2007 Schneider Electric All Rights Reserved
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SECTION 7— MAINTENANCE AND TROUBLESHOOTING
ALARMS
CHAPTER 7 — MAINTENANCE AND TROUBLESHOOTING
INTRODUCTION The power meter does not contain any user-serviceable parts. If the power 
meter requires service, contact your local sales representative. Do not open 
the power meter. Opening the power meter voids the warranty.
Getting Technical Support Please refer to the Technical Support Contacts provided in the power meter 
shipping carton for a list of support phone numbers by country or go to 
www.powerlogic.com, select your country > tech support for phone numbers 
by country. 
Troubleshooting  The information in Table 7– 1 describes potential problems and their 
possible causes. It also describes checks you can perform or possible 
solutions for each. After referring to this table, if you cannot resolve the 
problem, contact the your local Square D/Schneider Electric sales 
representative for assistance.
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• Apply appropriate personal protective equipment (PPE) and follow safe 
electrical work practices. See NFPA 70E.
• This equipment must be installed and serviced only by qualified 
electrical personnel.
• Turn off all power supplying this equipment before working on or inside.
• Always use a properly rated voltage sensing device to confirm that all 
power is off.
• Carefully inspect the work area for tools and objects that may have been 
left inside the equipment. 
• Use caution while removing or installing panels so that they do not 
extend into the energized bus; avoid handling the panels, which could 
cause personal injury.
Failure to follow this instruction will result in death or serious injury
Table 7– 1: Troubleshooting
Potential Problem Possible Cause Possible Solution
The maintenance icon 
is illuminated on the 
power meter display.
When the maintenance icon is 
illuminated, it indicates the 
metered signals are clipping or 
the frequency is out of range.
• Verify voltage and current inputs 
range. The Voltage input metering 
range is 10-480 L-L VAC (direct) or 
10-277 L-N VAC (direct) or up to 
1.6 MV (with external VT). The 
Current input metering range is: 5 
mA - 6 A. In addition, verify that the 
current and voltage inputs are free 
of noise.
• Call Technical Support or contact 
your local sales representative for 
assistance.
The display is blank 
after applying control 
power to the power 
meter.
The power meter may not be 
receiving the necessary 
power.
• Verify that the power meter line (L) 
and neutral (N) terminals are 
receiving the necessary power. 
• Verify that the heartbeat LED is 
blinking.
• Check the fuse.










