User manual

Troubleshooting and Further Information
33003962 11/2011 157
Cannot read/write variable
message
The equipment declared for the variable
does not exist
Check the addresses declared for the
equipment
The variable does not have a valid
address in the declared device
Check the variable address
The equipment is not connected to the
terminal
Check the connection
Import impossible XBT-->
PC
Application protected by password Ask the creator of the application for the
password
Inoperative keys Locked by the dialog table Check the PLC program
Incorrect terminal configuration Check that the terminal configuration is
correct for input or control or touch variant
No application message No application Transfer an application
No printing No connection Connect the cable and check that it is
connected correctly at both ends. Then
check that the printer is switched on.
The cable connecting the printer to the
terminal is incorrect
Check that the cable is the appropriate
type
Incorrect printer configuration Refer to the printer manual to check that
the configuration saved by the terminal is
the same as the current configuration
Abnormal printing Every other line is printed The terminal is configured as LF rather
than auto-LF
Lines are printing one on top of the other. The terminal is configured as auto-LF
rather than LF
Condition Cause Remedy