User manual

61
www.schaerer.com
BASI 2 - EN
Version 04
08.2007
Troubleshooting
Troubleshooting
Before having the machine repaired, please check the following points:
Malfunctions and possible causes
Fault Cause/remedy
Does the coffee machine not
switch on?
ʇ 7KHSRZHUSOXJLVQRWSURSHUO\FRQQHFWHG
ʇ 7KHPDLQSRZHUVZLWFKRQWKHOHIWKDQGVLGHLVQRWVHWWR
ON
ʇ &KHFNIXVHV
Does the LQGLFDWRUÁDVK"
ʇ 7KHEUHZXQLWKDVQRWEHHQSURSHUO\LQVHUWHG
ʇ 7KHGRRULVQRWSURSHUO\FORVHG
Does the indicator light up
and does a message appear on
the display?
ʇ 7KLVIDXOWFDQRQO\EHUHFWLÀHGE\DTXDOLÀHGVHUYLFHWHFK
-
nician
'RWKHLQGLFDWRUVÁDVKOLJKWXS
do display messages appear?
ʇ &KHFNWKHLQGLFDWRUV\PEROVRQSDJH 36 (for their mean-
ing)
Is the pump causing loud noises
and/or does the indicator
light up?
ʇ 7KHZDWHUWDQNKDVQRWEHHQSURSHUO\LQVHUWHGDLULQ
the system)
Siena 2:
ʇ %OHHG WKH GHYLFH XVLQJ WKH
-
hot water button
(press for ± 6 sec.). (The indicator goes out when the
next beverage is dispensed).
Siena 1:
ʇ 7XUQWKHURWDU\GLDORQWKHULJKWKDQGVLGHWRWKH>+RW
water ] position in order to bleed the device.
Is there no milk foam (Siena 2)?
ʇ 7KHPLONQR]]OHLVFORJJHGLQWKHPLONFRQWDLQHU,QVHUWD
brush into the milk nozzle (refer to page 60)
Is the milk only hot (Siena 2)?
ʇ 7KHIRDPQR]]OHRQWKHPLONIRDPSURGXFHULVFORJJHG
Insert the air valve pin into the milk nozzle (refer to
page 43)
Does the milk foam have large
bubbles (Siena 2)?
ʇ 0LOFKLVW]XZDUP0LOFKLPPHULP.KOVFKUDQNDXI7KHPLON
is too warm (always keep milk in the refrigerator). (Opti-
mal milk temperature: 3 °C to 5 °C)
ʇ 7KH 2ULQJV RQ WKH PLON IRDP SURGXFHU DUH GHIHFWLYH
Check and replace them, if necessary.
ʇ 7KHPLONVXFWLRQWXEHLVGHIHFWLYH&KHFNDQGUHSODFHLWLI
necessary.
ʇ 7KHPLONQR]]OHLVWRRVPDOO
Is the milk foam too cold (Siena
2)?
ʇ 7KHPLONQR]]OHLVGHIHFWLYHRUDQR]]OHRIWKHZURQJGLDP-
HWHUKDVEHHQÀWWHG
Does the coffee not have any
foam?
ʇ 7KHFXSVDUHWRRFROGSUHKHDWWKHFXSVIRULGHDOIRDP
ʇ 7KH RSHUDWLQJ WHPSHUDWXUH LQGLFDWRU LV OLW KDV QRW \HW
been reached.
ʇ 7KHFRIIHHEHDQVLVQRWIUHVK
ʇ 7KHFRIIHHJULQGHUVHWWLQJLVWRRFRDUVHKLJKQXPEHU
ʇ 7KHFRIIHHJULQGHUVHWWLQJLVWRRÀQHORZQXPEHU
ʇ 7KHZURQJFRIIHHPL[WXUHLVEHLQJXVHG
No hot water? ʇ ,QVHUWDÀQHQHHGOHLQWRWKHRXWOHWRSHQLQJ
Can the brew unit not be pulled
out or inserted?
ʇ 7KHEUHZXQLWLVQRWLQLWVEDVLFSRVLWLRQ&ORVHWKHVHUYLFH
door and switch on the device.
ʇ 8VHWKHPXOWLWRRODGMXVWLQJNQREWRWXUQWKHEUHZXQLWD
little to the left or right while inserting it (carrier position is
incorrect).
Does the coffee machine not
react to buttons being pressed?
ʇ 7KH RSHUDWLQJ WHPSHUDWXUH KDV QRW \HW EHHQ UHDFKHG
(The indicator lights up).
ʇ $ULQVHRUFOHDQLQJSURJUDPLVLQSURJUHVVWKHFOHDQLQJ
EXWWRQÁDVKHV
ʇ $QRWKHU LQGLFDWRU ÁDVKHVOLJKWV XS 5HFWLI\ WKH IDXOWUH
-
move the cause.
To ensure the best possible coffee
quality, it is necessary to clean and
decalcify the coffee
machine regularly.