Schaerer Coffee Prime Operating instructions V02 / 09.2011 Schaerer Ltd. P.O.
1 2 1 Bean hopper viewing window 2 User panel 3 Beverage outlet (with hot water dispensing) 4 Service door 5 Cup platform 6 Drip tray with drip grid 7 Foamer head 8 Grounds container 9 Drinking water tank 10 12 11 3 4 5 6 10 Bean hopper 11 Cleaning tablet inlet 7 12 Powder container 8 9 1 1 Status bar 2 3 4 5 sing 6 !" #$ 7
www.schaerer.com Schaerer Coffee Prime Operating instructions V02 / 09.2011 Published by Schaerer Ltd., P.O. Box, Allmendweg 8, CH-4528 Zuchwil Edition Version 02 | 09.2011 Software V0.60 Concept and editorial department Schaerer Ltd., P.O. Box, Allmendweg 8, CH-4528 Zuchwil Copyright by © Schaerer Ltd., P.O. Box, Allmendweg 8, CH-4528 Zuchwil This document is copyrighted. All rights are reserved.
www.schaerer.com Table of contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Waste water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Transport conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Signs and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Standby . . . . . . . . . . . . . . . . . . . . . . . . .
www.schaerer.com Filter technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Safety notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 User at risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Risk from cleaning products . . . . . . . . . . . . . . . . . . . . . . . .42 Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
www.schaerer.com Welcome Welcome Welcome This coffee machine is part of the next generation of fully automatic coffee machines. Our company's core competence as well as decades of experience flowed into designing this equipment. These operating instructions provide information about the product, its operation and how to clean the coffee machine. If the coffee machine is not used according to the instructions, we shall not be held liable for any damages.
Product description www.schaerer.com Product description Intended use The intended purpose of the Schaerer Coffee Prime is to dispense diverse variations of coffee and milk beverages in cups or pots. The device can also dispense hot water. This unit is designed for industrial and commercial use. The unit may be placed in self-service areas if attended to by trained personnel. Use of this equipment is subject to the "General Terms and Conditions" of Schaerer AG and these operating instructions.
www.schaerer.com Product description Options and optional accessories Example Option Description side cooling unit External cooling unit for machines with Milk Smart. Capacity: 8 l Payment systems Payment systems can be installed via an MDB interface. Coin tester A Coin tester can be installed as an optional extra. This is installed in place of the second powder system. Cup dispenser Storage for three different cup sizes. Other cup sizes can be retrofitted at any time.
Product description www.schaerer.com Example Option Description Powder system with one or two powder Capacity per powder container:300 g container(s) The second powder container can be retrofitted. Under-counter grounds disposal The grounds container and the bottom of the coffee machine have a breakthrough that is continued through the counter. The coffee grounds are collected in a large container underneath the counter. For detailed information, please contact your distributor.
www.schaerer.com Product description Serial plate The serial plate is located on the rear side of the service door. ► In the event of a fault of warranty case, please quote the data on the serial plate. Declaration of conformity Manufacturer's address Manufacturer Responsible for documentation Schaerer AG P.O.Box Allmendweg 8 CH-4528 Zuchwil, Switzerland Tel. +41 (0) 32 681 62 00 F +41 (0)32 681 64 04 info@schaerer.com www.schaerer.com Schaerer AG Hans-Ulrich Hostettler P.O.
Installation and commissioning www.schaerer.com Installation and commissioning Setting up the coffee machine Location CAUTION! Risk of machine damage! The location where the coffee machine is set up must meet the conditions specified below. If these conditions are not ensured, the coffee machine may become damaged. The following conditions absolutely must be met: • • • • • The installation surface must be stable and level so that is does not become deformed under the weight of the coffee machine.
www.schaerer.com Installation and commissioning • in the open. Do not position the cord over hot objects, and protect the cord from exposure to oil and aggressive cleaning products. Never lift or pull the device by the power cord. Never pull the plug out of the socket by its cord. Never touch the power cord or plug with wet hands. Never insert a wet plug into a power socket.
Installation and commissioning www.schaerer.com Installation Unpacking the machine Read the “Setting up the coffee machine” and “Power supply” chapters carefully before installing. ► Unpack the machine. ► Check the remaining package contents for accessories. ► Remove the accessories supplied in the grounds container and water tank. ► Keep the original packaging in case the equipment needs to be sent back. Automatic commissioning program ► Connect the coffee machine to the mains power supply.
www.schaerer.com Operation Operation Check before switching on ► Before switching on the coffee machine, check whether the following conditions are fulfilled. Conditions for switching on the coffee machine: • • • • • The main water valve (in machines with a mains water supply) is open/the drinking water tank is filled with fresh water. The waste water outlet has been correctly laid/the waste water tank is connected. The bean hopper(s) is/are filled and the locking mechanism (option) is open.
Operation www.schaerer.com Main touch screen window Overview Main screen The following elements are visibly displayed on the main screen depending on the machine status: Symbol Description Beverage tab There are five beverage tabs that can be used. Eight beverages can be stored on each tab. The beverage tabs can be named and assigned as desired by a service technician. Beverage but- The desired beverage can be assigned to each beverage button and proton grammed accordingly.
www.schaerer.com Operation Symbol Description Operator Service menu Entering the Operator Service menu. ► Press the [Operator Service menu] field. The window for the Operator Service menu opens. See "Operator Service menu" Stop The [Stop] field is only displayed while a beverage is being dispensed. It can be used to clear the current beverage and any preselected beverages.
Operation www.schaerer.com CAUTION! Risk of machine damage! Filling foreign objects into the hopper can lead to clogging or destruction of the grinder. Never fill anything other than beans into the bean hopper. ► Open the machine service door. See "Main window touch screen“ - "Service door open". ► Open the machine cover (see illustration). ► Pour in coffee beans (max. 700 g). ► Close the cover again. ► Close the service door. Water ► Open the machine service door.
www.schaerer.com Operation Option 1: Choco ► Pour in the desired choco powder. Option 2: Topping ► Pour in the desired milk powder. Milk (Option) Option 1: Milk Smart No more than 40 cm should be between the milk package and the beverage outlet. ► Have fresh, pre-cooled milk (3 – 5°C) ready. ► Hang the hose or hoses into the milk. The hose end must be in contact with the container floor. See also "Safety notes" - "Hygiene" - "Milk". Option 2: Additional cooling unit ► Open the door.
Operation www.schaerer.com Hot water CAUTION! ► Place a cup under the beverage outlet. Hot fluid! ► Press the hot water button (see illustration). The progress of the beverage dispensing is shown on the display. ► Remove the cup after the beverage has been dispensed. See "Dispensing options" - "Stop dispensing" to stop dispensing of the beverage. Hot milk (Option) CAUTION! ► Place a cup under the beverage outlet. Hot fluid! ► Press the button [Hot Milk] (see illustration).
www.schaerer.com Operation Preselected beverages can be deleted at any time: ► Press the button. All preselected beverages will be deleted. [DECAF] Button The prerequisite for dispensing DECAF beverages (decaffeinated beverages) is having two mills, one of which is filled with decaffeinated beans. The field [DECAF] must be programmed by a service technician or building custodian. ► Place a cup under the beverage outlet. ► Press the [DECAF] field.
Operation www.schaerer.com Waste water Option 1: Empty the drip tray In coffee machines without a waste water outlet or external waste water tank, the drip tray must be emptied regularly, at the latest when the floater appears. CAUTION! Risk of trapping fingers! ► Carefully pull out the drip tray. ► Empty the drip tray and reinsert it. ► Check that it is seated correctly; an improperly inserted drip tray can result in water leaks.
www.schaerer.com Operation When the "Switch off after cleaning" parameter is activated, the machine switches off automatically after cleaning. ► Switch off the coffee machine with the rocker switch on the lower back side. The machine is de-energised. Failure to do so will result in a loss of warranty coverage in the event of damages. Lengthy downtimes (more than 1 week) During extended downtimes, such as during holidays, the machine must be taken out of operation.
Cleaning www.schaerer.
www.schaerer.com Cleaning Start automatic machine cleaning The cleaning programme is started from the touch screen. On the touch screen, the user is guided through all actions required of him or her. ► Press the [Operator Service menu] field on the touch screen (see figure). The Operator Service menu appears. ► Press the [Start cleaning] field (see figure). Cleaning begins. Guidance is provided for all necessary steps on the touch screen.
Cleaning www.schaerer.com ► Turn the foamer head 90° to the right and pull forward together with the hose and restrictor. ► Insert the new foamer head with the hose and restrictor. ► Turn the foamer head to the left until it engages. ► Close the service door again. Grounds container CAUTION! User at risk! Coffee grounds in the grounds container can quickly lead to mould formation. The spread of mould spores in the machine results in the danger of contamination of the coffee.
www.schaerer.com Cleaning Outer surfaces of the coffee machine ► Press the [Operator Service menu] field on the touch screen (see figure). The Operator Service menu appears. ► Press the [ Standby ] field. The machine switches to standby. ► Clean the outer surfaces of the coffee machine with a moist cloth. ► Press the switch on the right side of the user panel. The main screen appears and the machine is ready for use.
Cleaning www.schaerer.com ► Remove the grounds container. ► Take the brewing unit out of the machine. ► Turn the thread on the head of the brewing unit anticlockwise until the ejector is located in the front position. ► Turn the spindle of the brewing unit anticlockwise with the multi-tool until the scraper (A) is in the front ejection position. ► Push both springs outwards over the edge, thereby releasing them. ► Pull out funnel (B) in the direction of the arrow.
www.schaerer.com Cleaning Cleaning products CAUTION! Risk of machine damage! Use of incorrect cleaning products can damage the machine. Use only cleaning products for daily and weekly cleaning that are recommended by Schaerer AG. Cleaning tablet Before using the cleaning tablet, carefully read the information on the packaging and the "HEALTH & SAFETY DATA SHEET". If a HEALTH & SAFETY DATA SHEET is not present, please request it from the sales partner.
Service and maintenance www.schaerer.com Service and maintenance Water filter (Option) Installing the water filter for the internal drinking water tank (Option) The supplied water filter is only suitable for installation in the machine’s internal drinking water tank. Prior to installation of the supplied water filter in the internal drinking water tank, a water test must be performed to determine whether use of the water filter is necessary.
www.schaerer.com Service and maintenance Changing the water filter for the internal drinking water tank (Option) When the filter needs to be changed, a corresponding prompt appears on the display. ► Take the drinking water tank out of the machine. ► Take the old filter cartridge out of the adapter. ► Unpack the new filter cartridge and mount it on the adapter. ► Slide the drinking water tank back into the machine.
Programming www.schaerer.com Programming Overview The following profiles have been predefined in the programming for end users: • • • • • Building custodian menu Complete settlement menu Reduced settlement menu Menu Chef de service Quality manager menu The profiles can be enabled by a service technician. He also assigns an access code for each profile. The profiles and functions are subsequently described in this chapter.
www.schaerer.com Programming Symbol Description Delete / set a value to zero Touching this field opens the adjustment wheel. ► Set desired value by turning the wheel up or down. ► Confirm set value by pressing the checkmark. Enable / disable a function Opens a selection field. USB port In the Schaerer Coffee Prime, software updates or backups are performed using a flash drive. The USB port is located on the right side next to the user panel and is protected by a cover. ► Switch off the machine.
Programming www.schaerer.com ► Press a small screwdriver into the hole next to the USB cover (see figure). The cover can now be removed. Building custodian profile The building custodian is the first contact person if there is a technical malfunction. He or she possesses solid technical knowledge and is regularly occupied with the coffee machine.
www.schaerer.com Programming "Water supply" menu item Display text Description Setting range Water supply source Aquachange switching Fixed mains water supply / Notes Option 1: Switch from drinking water tank Int. drinking wato fixed mains water supply ter tank ► Open service door and remove drinking water tank. ► Screw in Aquachange screw with a screwdriver (size 3). Aquachange screw ► Put the drinking water tank back in place and shut the service door.
Programming www.schaerer.com Menu item "Milk system" Display text Description Setting range Milk suction time (s) The milk suction time is the time that is requi- 0.0 – 20.0 red to fill the milk hose with milk. It must be specified, as otherwise the effectively set milk dispensing time will be shortened. The "Milk suction time" parameter must be changed, for example, whenever a longer milk hose is installed. ► Press the Settings field. The scroll wheel appears.
www.schaerer.com Programming Menu item "Beverage parameters" Adjustment options Description Setting range Notes Tabs 1 to 5 Rename beverage tabs: All letters and numbers – ► 5 sec Hold down the tab. The keyboard appears. ► Enter the desired name and confirm with . Change programmed beverages Different parameters of the preset beverages All letters and can be changed under this menu item. There numbers are various parameters depending on the beverage.
Programming www.schaerer.com Menu item "Time / Date / Timer operation" Display text Description Summer time Setting to take into account the time change No summer due to summer time: time Timer, Monday to Sunday Setting range ► Press the arrow button. The Options menu appears. EU summer time ► Select the desired time format.
www.schaerer.com Troubleshooting Troubleshooting The [Info] field is displayed if a malfunction exists or intervention by a user or service technician is needed to ensure operating readiness of the machine. For instance, if the drinking water tank must be refilled. If such a case occurs, the [Info] field appears on the main screen. Depending on the cause, beverage dispensing is disabled until the required measure has been carried out. ► Press the [Info] button (see figure).
Water quality www.schaerer.com Water quality A cup of coffee consists of 99 percent water. Therefore, the water has a significant effect on the coffee's taste. To obtain an excellent cup of coffee, you need excellent water. The water is important not only to the taste of the coffee but also to the coffee machine itself. Poor water quality can lead to permanent machine damage.
www.schaerer.com Water quality Determining the water hardness A water hardness test must be performed to determine whether a water filter is needed. If the water values are poor, trouble-free operation of the machine cannot be ensured. The water values must also be entered when the machine is taken into service and can be readily adjusted in the machine menu.
Safety notes www.schaerer.com Safety notes Maximum safety is one of Schaerer AG's most important product features. The effectiveness of the safety devices is guaranteed only if the following instructions are observed to prevent injuries and health hazards: • • • • Read the User Manual carefully before using the device. Do not touch hot machine parts. Do not use the coffee machine if it is not working properly or is damaged. Under no circumstances may the installed safety devices be modified.
www.schaerer.com Safety notes Risk from cleaning products Application CAUTION! User at risk! Danger of poisoning from swallowing cleaning products. The following instructions absolutely must be complied with: • • • • • • • • • • Store cleaning products away from children and unauthorised persons. Do not swallow the cleaning products. Never mix cleaning products with other chemicals or acids. Never put cleaning products in the milk container.
Safety notes www.schaerer.com • • • • • • • • • • • • • • switched off or the mains plug is unplugged. All relevant guidelines on low voltage and/or country-specific or local safety regulations and laws must be observed. Do not operate the device if the water supply is blocked. Otherwise, the boilers will not be refilled and the pump will run dry. To prevent water damage in case of hose breakage, Schaerer AG recommend routing the water supply connection via a water stop valve (at the installation site).
www.schaerer.com Safety notes Coffee CAUTION! User at risk! Improper handling of coffee can lead to health problems. The following instructions absolutely must be complied with: • • • • • • • • Check the packaging for damage before opening. Do not add more beans than will be needed for one day. Close the bean hopper lid immediately after filling. Store coffee in a cool, dry and dark location. Store coffee separately from cleaning products. Use the oldest products first ("first-in-first-out" principle).
Liability www.schaerer.com Liability Operator responsibilities The operator must ensure that the machine undergoes regular maintenance and that the safety devices are checked regularly by a Schaerer AG service partner, a representative thereof, or other authorised persons.
