Operation Manual

www.schaerer.com Troubleshooting
BASCJ_EN
V02 | 08.2012
46
Faults without display message
Clear flow stopped There is too much air in the pipes. ► Dispense a cup of hot water.
 This bleeds the pipes.
The water filter or the associated sieve
is clogged.
► Clean the sieve of the water filter.
If this does not eliminate the problem:
► Change the water filter.
The non-return valve at the outlet of the
drinking water tank is contaminated.
► Clean the outlet and the non-return valve with one
of the small brushes in the accessories.
The brewing unit is clogged. ► Remove and clean the brewing unit.
See "Cleaning" - "Weekly cleaning".
The grind level is too fine. The fine cof-
fee powder contaminates the pipes.
► Set the grind level to a coarser setting.
See "Service and maintenance" - "Finer setting of
grind level".
► Remove and clean the brewing unit.
See "Cleaning" - "Weekly cleaning".
Cleaning halted
Clear flow stopped
The brewing screen is clogged. ► Clean the brewing screen.
"Cleaning" - "Weekly cleaning".
EEPROM error System error ► Switch the machine off and back on.
motor driver error System error ► Switch the machine off and back on.
grinder blocked The grinder is blocked. ► Switch off the machine and disconnect the power
plug.
► Stir the coffee beans in the bean hopper using a
spoon.
If the error persists:
► Switch off the machine and disconnect the power
plug.
► Extract the beans, check the grinder and remove
any blockages.
Temperature sensor steam Overheating ► Switch off the machine and let it cool for some
time.
Temperature sensor water Overheating ► Switch off the machine and let it cool for some
time.
Display message Cause What to do
Fault description Cause What to do
No milk foam or milk output al-
though there is milk in the con-
tainer.
The milk hose is kinked at some loca-
tion, preventing milk from flowing.
► Check the milk hose and reroute if necessary.
The foamer head is clogged. ► Take the foamer head out of the beverage outlet
and clean it.
See "Cleaning" - "Weekly cleaning".
No milk foam, only warm milk. Blockage in milk system. ► Clean the milk system.
See "Cleaning" - "Weekly cleaning".
The milk or milk foam is too
cold.
Wrong milk nozzle. The scope of delivery contains two different milk noz-
zles.
► Change the milk nozzle.