Operating instructions

www.schaerer.com Troubleshooting
BASCJ_EN
V01 | 02.2011
42
The milk is too hot, its quantity
is too low or the milk foam has
bubbles..
The milk in the milk container is too
warm.
► Only use pre-cooled milk (3 – 5°C).
► Cool the milk constantly during use.
Wrong milk nozzle. The scope of delivery contains two different milk noz-
zles.
► Change the milk nozzle.
The water tank is difficult to
slide in place.
The O-ring on the water outlet connec-
tor must be greased.
► Grease the O-ring with grease from the accesso-
ries.
The brewing unit is difficult to
pull out and slide back in.
The brewing unit is stiff. ► Remove the brewing unit.
 There are two nozzles with black sealing rings
on the inside of the machine.
► Grease the sealing rings with grease from the ac-
cessories.
► Put the brewing unit back in place.
The pump makes loud noises. There is too much air in the pipes. ► Dispense a cup of hot water.
 This bleeds the pipes.
The coffee has no crema. The coffee is no longer fresh. ► Replace the beans.
The grind level is too coarse. ► Set the grind level to a finer setting.
See "Cleaning" - "Weekly cleaning".
The brewing unit cannot be re-
inserted.
The brewing unit is in the wrong posi-
tion.
► While inserting the brewing unit, readjust it using
the multitool until it can be reinserted.
The brewing unit cannot be
pulled out.
The brewing unit is in the wrong posi-
tion.
► Readjust the brewing unit using the multitool until
it can be pulled out.
Internal/external cooling unit
does not cool.
The cooling unit is not switched on or is
switched on incorrectly.
► Set the rocker switch on the rear of the cooling unit
to "COLD".
Fault description Cause What to do