User manual

Error messages and malfunctions
Page 6-4 BASCC BC - 02.06 - V01
Control panel display Cause Remedy
“Timeout heating steam”
The programmed target temperature was
not reached within the specified time.
Steam discharge is blocked.
Other products can be dispensed.
- Switch the machine off and on again.
- Check the phase fuse.
- If the message persists on the control
panel, contact a manufacturer-authorised
customer service representative.
“Timeout heating coffee”
The programmed target temperature for the
coffee water was not reached within the
specified time.
No coffee can be dispensed.
Other products can be dispensed.
See “Timeout heating steam”.
“Timeout heating tea”
The programmed target temperature for the
hot water (hot water outlet) was not reached
within the specified time.
Hot water outlet is disabled.
Other products can be dispensed.
See “Timeout heating steam”.
6.2 Malfunctions Without Display on the Control Panel
Note:
The following problems may occur without causing the coffee machine to
display an error message.
Malfunction Cause Remedy
Dark display, no
message
Plug at power socket is disconnected or
main switch is OFF.
Control panel (Touch screen) defective.
Reconnect plug at power socket or switch
main switch to ON.
Contact a customer service representative
authorised by the manufacturer.