User manual

Error messages and malfunctions
Page 6-2 BASCC BC - 02.06 - V01
6 ERROR MESSAGES AND MALFUNCTIONS
6.1 Error Messages with Display on the Control Panel
6.1.1 Error Messages - Coffee Machine
Danger!
Inform your authorised customer service representative immediately if
you cannot rectify a malfunction!
Do not attempt to repair the coffee machine yourself!
Control panel display Cause Remedy
"Under-temperature steam"
- Excessive steam outputs.
- Phase fuse defective.
- Safety fuse has opened.
Steam discharge is blocked.
Other products can be dispensed.
Wait for approx. 3 minutes. If during this
time "Timeout Heating Steam" appears
on the display, check if phase fuse is
defective. If the fuse is in working order,
contact a manufacturer-authorised
customer service representative.
"Under-temperature coffee"
- More coffee servings than normal.
- Phase fuse defective.
- Safety fuse has opened.
No coffee can be dispensed.
Steam and hot water can be dispensed.
Wait for approx. 3 minutes. If during this
time "Timeout Heating Coffee" appears
on the display, check if phase fuse is
defective. If the fuse is in working order,
contact a manufacturer-authorised
customer service representative.
"Under-temperature tea"
- More hot water servings than normal.
- Phase fuse defective.
- Safety fuse has opened.
Hot water dispensing is disabled.
Other products can be dispensed.
Wait for approx. 3 minutes. If during this
time "Timeout Heating Tea" appears on
the display, check if phase fuse is
defective. If the fuse is in working order,
contact a manufacturer-authorised
customer service representative.
"Flowmeter timeout"
- Fresh water supply is blocked or one of the
stop valves is defective.
- Brewing unit dirty.
Products can still be served.
- Open stop valve and press the desired
button again.
- Clean the brewing unit.
- If the message persists, contact a
manufacturer-authorised customer
service representative.
"Front door open"
- The front door is open or the lock bolt did
not engage.
- Limit switch is damaged.
The coffee machine is blocked.
- Close the front door.
- Contact a manufacturer-authorised
customer service representative.
"Grinder L./B. motor driver
error"
Control defective.
The coffee machine is blocked.
-
Contact a manufacturer-authorised
customer service representative.
"Grinder R./F. motor driver
error"
Control defective.
The coffee machine is blocked.
-
Contact a manufacturer-authorised
customer service representative.
"Brewing piston motor driver
error"
Control defective.
The coffee machine is blocked.
-
Contact a manufacturer-authorised
customer service representative.