Technical data
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Programming manual / V01 / 02.2010
Messages & Troubleshooting
Chip card reader
Message Cause Remedy
„Chip card read error“
The card reader does not recognise the in- ●
serted chip card.
The chip card reader is defective. ●
Clean the chip card (chip) with a cotton cloth and re- ►
insert the chip card.
Use another chip card. ►
„Unknown chip card“
The inserted chip card has a wrong machine ●
number.
The inserted chip card has a wrong installa- ●
tion number.
Use the chip card which was supplied with the ►
machine.
Erase the chip card with the menu „Chip card serv- ►
ice“ and reuse it afterwards.
„Chip card not supported“
The inserted chip card is not supported from ●
the machine / software.
The chip card is defective. ●
Use another chip card. ►
Erase the chip card with the menu „Chip card serv- ►
ice“ and reuse it afterwards.
No reaction after inserting a chip card
The card reader does not recognise the in- ●
serted chip card.
The chip card reader is defective. ●
Clean the chip card (chip) with a cotton cloth and re- ►
insert the chip card.
Check the chip card reader and exchange if error ►
persists.
User messages
Message Cause Remedy
„Front door open“
The front door is not closed correctly. ●
The locking leaver is not in correct position. ●
Positioning switch defective. ●
Close the front door correctly. ►
If the error persists: Exchange the positioning ►
switch.
„Grounds container missing“
The grounds container is not inserted cor- ●
rectly.
Positioning switch defective. ●
Insert the grounds container correctly. ►
If the error persists: Exchange the positioning ►
switch.
„Grinder left no beans“
The corresponding bean container is empty. ●
Rell with max. 1 kg. fresh coffee beans. ►
If the message persists: ►
Adjust the “grinder empty message”. -
Check the grinding discs / grinder motor. -
„Grinder back no beans“
„Grinder right no beans“
„Grinder front no beans“
„Milk empty“
The milk container is empty. ●
Operated service:
Fill the milk container. ►
Conrm with ►
OK
.
Self-service:
Fill the milk container. ►
Press ►
OK
for ± 4 seconds to conrm.
If the message persists: Check milk balance / milk ►
sensor an exchange if error persists.