Technical data

www.schaerer.com Messages & Troubleshooting
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Programming manual / V01 / 02.2010
Messages & Troubleshooting
Chip card reader
Message Cause Remedy
„Chip card read error“
The card reader does not recognise the in-
serted chip card.
The chip card reader is defective.
Clean the chip card (chip) with a cotton cloth and re-
insert the chip card.
Use another chip card.
„Unknown chip card“
The inserted chip card has a wrong machine
number.
The inserted chip card has a wrong installa-
tion number.
Use the chip card which was supplied with the
machine.
Erase the chip card with the menu „Chip card serv-
ice“ and reuse it afterwards.
„Chip card not supported“
The inserted chip card is not supported from
the machine / software.
The chip card is defective.
Use another chip card.
Erase the chip card with the menu „Chip card serv-
ice“ and reuse it afterwards.
No reaction after inserting a chip card
The card reader does not recognise the in-
serted chip card.
The chip card reader is defective.
Clean the chip card (chip) with a cotton cloth and re-
insert the chip card.
Check the chip card reader and exchange if error
persists.
User messages
Message Cause Remedy
„Front door open“
The front door is not closed correctly.
The locking leaver is not in correct position.
Positioning switch defective.
Close the front door correctly.
If the error persists: Exchange the positioning
switch.
„Grounds container missing“
The grounds container is not inserted cor-
rectly.
Positioning switch defective.
Insert the grounds container correctly.
If the error persists: Exchange the positioning
switch.
„Grinder left no beans“
The corresponding bean container is empty.
Rell with max. 1 kg. fresh coffee beans.
If the message persists:
Adjust the “grinder empty message”. -
Check the grinding discs / grinder motor. -
„Grinder back no beans“
„Grinder right no beans“
„Grinder front no beans“
„Milk empty“
The milk container is empty.
Operated service:
Fill the milk container.
Conrm with
OK
.
Self-service:
Fill the milk container.
Press
OK
for ± 4 seconds to conrm.
If the message persists: Check milk balance / milk
sensor an exchange if error persists.