Instructions

SCH.E.I.D.LEnergyController
Page22of40
InstallationManualDataLogger
EN
Troubleshooting
• AccessviapublicInternetaddress
indicateserror,butaccessviahome
networkworks
• Networkaccesswasinterrupted,it
takesupto10minutestoregain
access
• TherouterdoesnotallowInternet
accessfromhomenetwork
• Waitandtryagainlater
• Intherouterfirewallyouhaveto
allowport80theaccessfrominside
tooutside.(Accessfromthe
Internettotheinsideisnot
necessary)
• Accessviahomenetworkshows
error,butaccesstopublicInternet
addressworks
• TheexistingDHCPserverdoesnot
allowhostnameoritisnoDHCP
serverisavailable
• Accessthecontrollerexclusivelyvia
thepublicInternetaddress
• BringacontemporaryDHCPserver
intooperation
• Noaccesspossible,neithervia
homenetworkorpublicInternet
address
• ThereisnoDHCPserveronthe
homenetworkandtherouterdoes
notallowInternetaccess
• PowerontheRouter
• UseafixedIPaddress
http://169.254.1.2foraccesstothe
userinterface
• ThestaticIPaddress
http://169.254.1.2isalsonotusable
fromthehomenetwork
• Thecontrollerwasrecently
poweredon
• Wait,after1minutethecontroller
shouldbeaccessible
• Checknetworktechnologie:
networkcable,socket,switch,
router
• ConnectaPCwithanormal
networkcabledirectlytothe
controllerandusefixedIP
Problem Cause Rectification