User Manual

Basic Troubleshooting
Problem Possible Cause Solutions
Nothing displayed and no
backlight
Vehicle has a blown fuse Replace blown vehicle fuse. The OBDII
connector is usually powered off the
cigarette lighter/accessory fuse. Check
this one first.
Never stops saying
“Connecting...”
Vehicle ECU not on Turn key to RUN or start engine
ECU not responding
properly
Use MORE>MORE>MODE and try
Forcing the following modes:
FORD Products: PWM or CANSF
GM Products: VPW , ISO or CANSF
Chrysler Products: ISO, VPW or CANSF
Volvo Products: ISO, CANSF or CANLF
Others: ISO, KWPS, KWPF, CANSF,
CANLF, CANSS or CANLS
Vehicle is not OBDII, OBD2
or EOBD compatible
None — ScanGauge requires vehicle to
be OBDII, OBD2 or EOBD compatible.
Connects and then goes
to sleep after 10 to 15
seconds
Engine is not running Start engine.
ECU requires only
supported PIDs (common
on 1995-1999 Subaru)
Set the PIDs method to SUPPORTED
in the Advanced Setup Options (see
page 18).
Where to Get Support
Below is a list of the more common troubleshooting
tips. For a more comprehensive list of troubleshooting
tips, tricks and frequently asked questions, please
visit us online.
Online: www.ScanGauge.com/support
www.facebook.com/ScanGauge
Toll Free: 1-888-433-5664
E-mail: [e-mail]
Troubleshooting
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Troubleshooting