Specifications

19
8. TROUBLESHOOTING
Smoke:
• Insufficient chimney draught!
• Check chimney height. Recommended height is minimum 15 feet.
• Check if the chimney has the right dimension.
• Check if the smoke pipe or chimney is blocked.
• Check if the chimney has the right height compared to the surroundings.
• Wood with too high moisture content.
The wood burns too fast:
• Are the air valves adjusted correctly according to the instructions?
• Is the baffle cassette placed correctly?
Soot on glass:
• Is the combustion air valve adjusted according to the instructions?
• Is the wood dry and well-seasoned?
Creosote in chimney:
• Incorrect operation – insufficient air available for complete combustion.
• Is the wood dry and well-seasoned?
The insert surface turns gray:
• Over-firing: refer to the maintenance section.
• Clean the surfaces.
The fireplace does not heat:
• The wood has a high moisture content which results in most of the heat energy being used to
evaporate water. Use only wood seasoned at least one year.