Specifications

Trend Micro™ OfficeScan™ 10 Administrator’s Guide
A-16
3. If the infected file is in the Windows Temp folder:
a. Open the command prompt and go to the Windows Temp folder (located at
C:\Windows\Temp for Windows XP/Server 2003 computers and at
C:\WinNT\Temp for Windows NT/2000 computers by default).
b. Type the following to delete the files:
cd temp
attrib -h
del *.* /S
The last command deletes all files in the Windows Temp folder.
4. If the infected file is in the Internet Explorer temporary folder:
a. Open a command prompt and go to the Internet Explorer Temp folder
(located in C:\Documents and Settings\<Your user name>\Local
Settings\Temporary Internet Files for Windows 2000/XP/Server 2003
computers by default).
b. Type the following to delete the files:
cd tempor~1
attrib -h
del *.* /S
The last command deletes all files in the Internet Explorer temporary folder.
c. Check if the files were removed.