Specifications

Getting Help
12-3
Server Debug Log Using LogServer.exe
Use LogServer.exe to collect debug logs for the following:
• OfficeScan server basic logs
• Trend Micro Vulnerability Scanner
• OfficeScan features that leverage Active Directory
• Role-based administration
•Smart scan
• Policy Server
To enable debug logging:
1. Log on to the Web console.
2. On the banner of the Web console, click the first "c" in "OfficeScan".
3. Specify debug log settings.
4. Click Save.
5. Check the log file (ofcdebug.log) in the default location:
<Server installation
folder>\PCCSRV\Log.
To disable debug logging:
1. Log on to the Web console.
2. On the banner of the Web console, click the first "c" in "OfficeScan".
3. Clear Enable debug log.
4. Click Save.
To enable debug logging for server installation and upgrade:
Enable debug logging before performing the following tasks:
• Uninstall and then install the server again.
• Upgrade OfficeScan to a new version.
• Perform remote installation/upgrade (Debug logging is enabled on the computer
where you launched Setup and not on the remote computer.)