Specifications

Trend Micro™ OfficeScan™ 10 Administrator’s Guide
9-20
Exclude Microsoft Exchange Server Folders from Scanning
If the OfficeScan client and a Microsoft Exchange 2000/2003 server exist on the same
computer, OfficeScan will not scan the Exchange server folders for virus/malware and
spyware/grayware during Manual Scan, Real-time Scan, Scheduled Scan and Scan Now.
For Microsoft Exchange 2007 folders, you need to manually add the folders to the scan
exclusion list. For scan exclusion details, see the following Web site:
http://technet.microsoft.com/en-us/library/bb332342.aspx
See Scan Exclusions on page 5-27 for steps in configuring the scan exclusion list.
Clean/Delete Infected Files Within Compressed Files
When all clients managed by the server detect virus/malware within compressed files
during Manual Scan, Real-time Scan, Scheduled Scan and Scan Now, and the following
conditions are met, clients clean or delete the infected files.
•"Clean" or "Delete" is the action OfficeScan is set to perform. Check the action
OfficeScan performs on infected files by going to Networked Computers >
Client Management > {Scan Type} > Action tab.
• You enable this setting. Enabling this setting may increase computer resource usage
during scanning and scanning may take longer to complete. This is because
OfficeScan needs to decompress the compressed file, clean/delete infected files
within the compressed file, and then re-compress the file.
• The compressed file format is supported. OfficeScan only supports certain
compressed file formats, including ZIP and Office Open XML, which uses ZIP
compression technologies. Office Open XML is the default format for Microsoft
Office 2007 applications such as Excel, PowerPoint, and Word.
Note: Contact your support provider for a complete list of supported compressed file
formats.
For example, Real-time Scan is set to delete files infected with a virus. After Real-time
Scan decompresses a compressed file named abc.zip and detects an infected file 123.doc
within the compressed file, OfficeScan deletes 123.doc and then re-compresses abc.zip,
which is now safe to access.