Specifications

Trend Micro™ OfficeScan™ 10 Administrator’s Guide
5-24
Initiating Scan Now
Initiate Scan Now on computers that you suspect to be infected.
To initiate Scan Now:
PATH: NETWORKED COMPUTERS > CLIENT MANAGEMENT > TASKS > SCAN NOW
SCAN NOW SHORTCUT (ON TOP OF THE MAIN MENU)
1. To change the pre-configured Scan Now settings before initiating the scan, click
Settings. The Scan Now Settings screen opens. See Scan Now on page 5-23 for
details.
2. In the client tree, select the clients that will perform scanning and then click
Initiate Scan Now. The server sends a notification to the clients.
Note: If you do not select any client, OfficeScan automatically notifies all clients in the
client tree.
3. Check the notification status and verify if there are clients that did not receive the
notification.
4. Click Select Un-notified Computers and then Initiate Scan Now to immediately
resend the notification to un-notified clients.
Example: Total number of clients: 50
TABLE 5-29. Un-notified client scenarios
CLIENT TREE
SELECTION
NOTIFIED CLIENTS
(AFTER CLICKING
"I
NITIATE SCAN NOW")
U
N-NOTIFIED CLIENTS
None (all 50 clients
automatically selected)
35 out of 50 clients 15 clients
Manual selection (45
out of 50 clients
selected)
40 out of 45 clients 5 clients + another 5
clients not included in
the manual selection