Specifications

Trend Micro™ OfficeScan™ 10 Administrator’s Guide
5-12
3. Smart Scan Server list
Add the Smart Scan Servers you have set up to the Smart Scan Server list. Clients refer
to the list to determine which Smart Scan Server to connect to. The client tries
connecting to other servers on the list if it cannot connect to a particular server.
For details on configuring the list, see Smart Scan Source on page 5-15.
4. Computer location settings
OfficeScan includes a location awareness feature that identifies the client computer’s
location and determines whether the client connects to the global or a local Smart Scan
Server. This ensures that clients remain protected regardless of their location.
To configure location settings, see Computer Location on page 9-2.
5. OfficeScan server
Ensure that clients can connect to the OfficeScan server. Only online clients will be
notified to switch to smart scan. Offline clients get notified when they become online.
Roaming clients are notified when they become online or, if the client has scheduled
update privileges, when scheduled update runs.
Also verify that the OfficeScan server has the latest components because smart scan
clients need to download the Smart Scan Agent Pattern from the server. To update
components, see OfficeScan Server Update on page 4-13.
6. Other Trend Micro products
If you have Trend Micro™ Network VirusWall™ Enforcer installed:
• Install a hot fix (build 1047 for Network VirusWall Enforcer 2500 and build 1013
for Network VirusWall Enforcer 1200).
• Update the OPSWAT engine to version 2.5.1017 to enable the product to detect a
client’s scan method.
7. Number of clients to switch
Switching a relatively small number of clients at a time allows efficient use of OfficeScan
server and Smart Scan Server resources. These servers can perform other critical tasks
while clients change their scan methods.