Specifications

Trend Micro™ OfficeScan™ 10 Administrator’s Guide
4-8
Programs
Client Program
The OfficeScan client program provides the actual protection from security risks.
Cisco Trust Agent
The Cisco Trust Agent enables communication between the client and routers that
support Cisco NAC. This agent will only work if you install Policy Server for Cisco
NAC.
Hot Fixes, Patches, and Service Packs
After an official product release, Trend Micro often develops the following to address
issues, enhance product performance, or add new features:
• Hot Fix
• Patch
• Security Patch
• Service Pack
Your vendor or support provider may contact you when these items become available.
Check the Trend Micro Web site for information on new hot fix, patch, and service
pack releases:
http://www.trendmicro.com/download
All releases include a readme file that contains installation, deployment, and
configuration information. Read the readme file carefully before performing installation.
Hot Fix and Patch History
When the OfficeScan server deploys hot fix or patch files to OfficeScan clients, the
client program records information about the hot fix or patch in Registry Editor. You
can query this information for multiple clients using logistics software such as Microsoft
SMS, LANDesk™, or BigFix™.
Note: This feature does not record hot fixes and patches that are deployed only to the
server.