Specifications

Installing the OfficeScan Client
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6. Delete the following registry keys:
If there are no other Trend Micro products installed on the computer:
• HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro
For 64-bit computers:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Trend Micro
If there are other Trend Micro products installed on the computer, delete the following keys only:
• HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\NSC
• HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\OfcWatchDog
For 64-bit computers:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Trend
Micro\OfcWatchDog
• HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp
For 64-bit computers:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Trend
Micro\PC-cillinNTCorp
7. Delete the following registry keys/values:
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersio
n\Uninstall\OfficeScanNT
• OfficeScanNT Monitor (REG_SZ) under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVe
rsion\Run
8. Delete all instances of the following registry keys in the following locations:
Locations:
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services