Specifications

Trend Micro™ OfficeScan™ 10 Administrator’s Guide
3-50
4. To test other computers on the network, attach the EICAR.com file to an email
message and send it to one of the computers.
Tip: Trend Micro recommends packaging the EICAR file using compression
software (such as WinZip) and then performing another test scan.
Uninstalling the Client
There are two ways to uninstall the OfficeScan program from the clients:
• Uninstalling the Client from the Web Console on page 3-50
• Running the Client Uninstallation Program on page 3-51
If the client also has a Cisco Trust Agent (CTA) installation, uninstalling the OfficeScan
client program may or may not remove the agent. This depends on the settings you
configured when you deployed the agent. For more information, see Deploying the Cisco
Trust Agent on page 10-28.
If the Cisco Trust Agent exists after you uninstall the OfficeScan client, manually
remove it from the Add/Remove Programs screen.
If the client cannot be uninstalled using the above methods, manually uninstall the client.
For details, see Manually Uninstalling the Client on page 3-52.
Uninstalling the Client from the Web Console
Uninstall the client program from the Web console. Perform uninstallation only if you
encounter problems with the program and then reinstall it immediately to keep the
computer protected from security risks.
To uninstall the client from the Web console:
1. On the OfficeScan Web console main menu, click Networked Computers >
Client Management. The client tree displays.
2. In the client tree, select the clients to uninstall.
3. Click Tasks > Client Uninstallation.
4. In the Client Uninstallation screen, click Initiate Uninstallation. The server sends
a notification to the clients.