Specifications

Installing the OfficeScan Client
3-45
Migrating from ServerProtect Normal Servers
The ServerProtect™ Normal Server Migration Tool is a tool that helps migrate
computers running Trend Micro ServerProtect Normal Server to OfficeScan client.
The ServerProtect Normal Server Migration Tool shares the same hardware and
software specification as the OfficeScan server. Run the tool on Windows 2000, 2003,
and 2008 computers.
When uninstallation of the ServerProtect Normal server is successful, the tool installs
the OfficeScan client. It also migrates the scan exclusion list settings (for all scan types)
to the OfficeScan client.
While installing the OfficeScan client, the migration tool client installer may sometimes
time out and notify you that the installation was unsuccessful. However, the client may
have been installed successfully. Verify the installation on the client computer from the
OfficeScan Web console.
Migration is unsuccessful under the following circumstances:
• If the remote client cannot use the NetBIOS protocol
• If ports 455, 337, and 339 are blocked
• If the remote client cannot use the RPC protocol
• If the Remote Registry Service stops
Note: The ServerProtect Normal Server Migration Tool does not uninstall the Control
Manager
™ agent for ServerProtect. For instructions on how to uninstall the agent,
refer to the ServerProtect and/or Control Manager documentation.
To use the ServerProtect Normal Server Migration tool:
1. On the OfficeScan server computer, open <Server installation folder>\PCCSRV\
Admin\Utility\SPNSXfr and copy the files SPNSXfr.exe and SPNSX.ini to
<Server installation folder>\PCCSRV\Admin.
2. Double click the SPNSXfr.exe file to open the tool. The Server Protect Normal
Server Migration Tool console opens.