Service manual

ManualsBrandsScan-Graphics ManualsPrint & ScanCF500/44

100

7020

Intermittently the machine powers OFF.DESCRIPTION: SOLUTION ID:

135201

SOLUTION:

CAUSE: The firmware failed.

SOLUTION: Reflash the machine to the latest firmware. To flash the firmware, perform the

following:

SETTING UP THE ISW UTILITY

1. [[Obtain the ISW Trns utility file from the Konica web site| URL

http://techweb.konicabt.com/tpm/media/iswhowtoget.txt]].

Note: While on this page, download the [[DF314 and FS107 files| IMAGE v:\bitmaps\ISW018.bmp

SCROLL]], by clicking on the appropriate link and following instructions.

2. While still at Konica's web site, download the 7030 firmware. To download the firmware

programs, perform the following:

a. Click on the back arrow to return to the previous page.

b. Click on [Eproms for Low Volume Copiers].

c. Click on [List] button.

d. To start the download, click on the [[control or image firmware program| IMAGE

v:\bitmaps\ISW015.bmp SCROLL]] link and follow the instructions.

3. [[Install the ISW application program onto a PC or laptop| IMAGE v:\bitmaps\ISW005.bmp

SCROLL]].

4. [[Set up the ISW Trns utility| IMAGE v:\bitmaps\ISW004.bmp SCROLL]] by following the setup

directions.

5. [[Set up the folders| IMAGE v:\bitmaps\ISW008.bmp SCROLL]] for the BIN files.

6. When the [[ISW Trns utility main window| IMAGE v:\bitmaps\ISW009.bmp SCROLL]] pops up,

the BIN file data can be selected, verified, and sent to the machine for flashing the firmware.

Notes:

a. There are two types of [[data sources| IMAGE v:\bitmaps\ISW010.bmp SCROLL]] -

ORIGINAL (batch data) and DIVIDED (divided data). The 7030 utilizes the DIVIDED selection for

the Control BIN files and the ORIGINAL selection for the Image, DF314 and FS107 BIN files.

b. The Country selection must be KBT for the USA.

COPYING TRANSFER DATA (UPDATE DATA)

Run the ISW Trns program to [[copy transfer data| IMAGE v:\bitmaps\ISW012.bmp SCROLL]]

(update data) to the PC.

CONNECTING

[[Connect a parallel interface cable to the copier.| IMAGE v:\bitmaps\cjc292.bmp SCROLL]]

ISW connector is located on the right rear side of mainbody and is the lower of the 2 connectors.

CAUTION: If a parallel data transfer is to be executed with the ISW Trns program, the ECP mode

setting of the PC parallel port should be cleared. ISW Trns does not support parallel data

transfers. If a parallel data transfer is launched with the PC set in ECP mode, the transfer could be

aborted by an error occurring in between. It would be necessary, therefore, to [[disable ECP mode|

IMAGE v:\bitmaps\ISW011.bmp SCROLL]] before run ISW Trns on a PC with the ECP setting.

UPDATING

[[Update the ROM data on each control board using ISW Trns.| IMAGE v:\bitmaps\ISW014.bmp

SCROLL]]

Note: If any error occurs during the flash procedure and the Fax LED goes on red, the main power

switch must be shut off for 10 seconds or more. Then turn the main switch on again and send the

flash files.

*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]

USAGE:

DF314, J62-4 when using the document feeder.DESCRIPTION: SOLUTION ID:

135672

SOLUTION:

CAUSE: PS312 (original feed photosensor) failed.

SOLUTION: To check PS312, perform the following:

1. Access the 47 multimode (power the machine ON while holding down on the 4 and 7 keys),

input code 60, press P-04-P.

2. Actuate PS312 and watch for a change of state at the control panel.

3. If no change of state occurs clean or replace PS312 (p/n 12QV85510).

USAGE:

How long does a scanned image reside on the hard drive (HD103) before retrieval?DESCRIPTION: SOLUTION ID:

135907

SOLUTION:

A scanned image will reside on the HD103 until it is retrieved and the delete upon retrieval check

box is marked in the Scantrip utility. Formatting the hard drive via the LCD panel will also clear out

all documents residing on the HD103.

USAGE:

FS107, J20-3 codes while making sorted copies.DESCRIPTION: SOLUTION ID:

136081

SOLUTION:

CAUSE: The finisher is not seated securely, causing partial connection.

USAGE:

May 2005