Service manual
7020
SOLUTION: Replace the thermostat (p/n 26NA88410). To reset fuser failure code, perform the
following:
1. Access 25 mode (power OFF, hold the 2 and 5 keys, power ON).
2. Select option 1 [Software SW].
3. Use the scroll arrows to scroll to address 3-1.
4. Select OFF.
5. Power the machine OFF/ON.
Black speckled lines varying in intensity on scans and copies from the platen glass. Internal
test charts print fine.
DESCRIPTION: SOLUTION ID:
134553
SOLUTION:
CAUSE: Failed main CB.
SOLUTION: Replace the main CB (p/n 26NA-9303).
USAGE:
1
FK101, how to send a two-sided fax.DESCRIPTION: SOLUTION ID:
133587
SOLUTION:
To fax two-sided originals, perform the following:
1. Enter the Fax Mode by pressing the FAX button.
2. Place the original in the document feeder.
3. Enter the fax number you wish to send to.
4. Press Setting on the LCD.
5. In the lower left-hand corner will be the selection for Cover and Two-sided, Two-Sided and
One-sided. Choose desired setting.
6. Press Start to send the fax.
USAGE:
1
DF314, when using three (3) originals, the image on the lead edge is stretched on the
second and third copies.
DESCRIPTION: SOLUTION ID:
133733
SOLUTION:
CAUSE: The height of the DF314 was not adjusted.
SOLUTION: To check the height of the RADF, fold a sheet of paper 4 times copy. Place the
folded paper under the RADF in the front corner were the white stopper tab is located. Then make
copies. Refer to [[page 4-88 of the 7020/7025/7030/7035 Service Manual | URL
http://techweb.konicabt.com/tpm/media/RADF_hgt.pdf]]for detailed instructions and illustrations
needed to perform this adjustment.
Note: To view the above link, Acrobat* Reader must be installed. Acrobat Reader can be
downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL
http://www.adobe.com/products/acrobat/readstep2.html]]
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
1
FK102, E86-04 error when receiving.DESCRIPTION: SOLUTION ID:
134230
SOLUTION:
CAUSE: After receiving a dial-in telephone call, the external TEL was off-hooked, and a R79 error
occurred on the next data reception. This problem has been recognized with FK 102 firmware level
10 and 11.
SOLUTION: Upgrade FK102 firmware to level 12.
USAGE:
1
DF314, J62-4 when using the RADF.DESCRIPTION: SOLUTION ID:
134526
SOLUTION:
CAUSE: PS312 (Original feed PS) failed.
SOLUTION: To check PS312, perform the following:
1. Access the 47 multimode (power the machine ON while holding down on the 4 and 7 keys),
input code 60, press P-04-P.
2. Actuate PS312 and watch for a change of state on the control panel.
3. If no change of state occurs, clean or replace PS312 (pn 12QV85510).
USAGE:
1
DF314, with the document feeder connected, the machine will not power up.DESCRIPTION: SOLUTION ID:
134894
SOLUTION:
CAUSE: The printer driver board failed.
SOLUTION: To check the DF314, perform the following:
1. Power the machine OFF. Disconnect the DF314 from the main body.
2. Power the machine ON. If the machines comes ON, replace the PRDB (p/n 26TA-9021).
USAGE:
1
97
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005