Service manual

7020
FK101, how to print all compulsory (confidential) received faxes at one time.DESCRIPTION: SOLUTION ID:
129590
SOLUTION:
The compulsory received faxes can only be printed or deleted one at a time.
USAGE:
1
DB409/DB410, LCT lift up drive cable unwrapping from the lift up cam assembly.DESCRIPTION: SOLUTION ID:
129949
SOLUTION:
CAUSE: This issue is usually caused by the lift up tray changing height at an excessive rate of
speed. This allows the cable to buckle and pop off the lift up cam.
SOLUTION: Rewrap or replace the cable (p/n 13HA47130). Instruct customers to load paper
carefully and do not drop the paper in the LCT.
SPECIAL NOTE: This solution provided by Darrin Barrett, Konica BT Atlanta.
USAGE:
1
Unable to set the paper tray sizes on the operation panel with the paper trays in the
machine.
DESCRIPTION: SOLUTION ID:
130079
SOLUTION:
CAUSE: The machine was not set to factory specifications.
SOLUTION: To set the machine to factory specifications, perform the following:
1. Access the 47 mode (power the machine ON while holding down on the 4 and 7 keys), output
code 93.
2. Power the machine OFF/ON to exit the 47 mode.
USAGE:
1
Poor copy quality, out of focus, or lines on copies after machine has been moved.DESCRIPTION: SOLUTION ID:
130538
SOLUTION:
CAUSE: The 1st V-mirror locking screw was not installed before machine transportation causing
damage to the V-mirror assembly.
SOLUTION: Install the 1st V-mirror locking screw before machine transportation. Repair or
replace any damaged parts to the 1st V-mirror.
NOTE: Locking screws or locking brackets can not be ordered as a part. It is critical to save these
locking screws and brackets at machine set up.
SPECIAL NOTE: Solution provided by Bryan Foley, KBT Seattle.
USAGE:
1
A manufacturing parts change has been made to the paper size detection sensor (PS20) in
the bypass tray.
DESCRIPTION: SOLUTION ID:
131054
SOLUTION:
The manufacturing parts change was made to use the paper size detection sensor (PS20) in
common with other models. The old type and new type parts are not interchangeable and cannot
be mixed. When replacing any of the old type parts with the new type, ensure that you replace all of
the old type parts to the new type.
The old type parts are:
1. Manual feed tray/upper (p/n 26NA42170)
2. By-pass feed detecting wiring (p/n 26NA90450)
3. Photo sensor (PS20) (p/n 55WA85520)
The new type parts are:
1. Manual feed tray/upper (p/n 26NA42171)
2. By-pass feed detecting wiring (p/n 26NA90451)
3. Photo sensor (PS20) (p/n 08AA85510)
4. Paper detecting actuator assembly (p/n 26NA-4330)
Note: When installing the new type parts you will need 2 B-tight screws (p/n 00Z253081) and 2
E-rings (p/n 00Z670206).
USAGE:
1
FK101, how to enable/disable the printing of the error code on the fax transmission report.DESCRIPTION: SOLUTION ID:
117777
SOLUTION:
To enable/disable the diagnostic code, perform the following:
1. While in copy mode, press the HELP button.
2. In the lower left corner of the LCD, press Key-Ope Mode.
3. Press 2. FAX.
4. Press Special Set.
5. Enter 9272 as the password.
6. Press Function Parameter Setting.
7. Press List Output Mode.
8. Select Diagnostic Code Journal. Press Edit to change setting to ON/OFF.
9. Press Back until copy mode is displayed.
USAGE:
1
F35-2 during warm-up.DESCRIPTION: SOLUTION ID:
132532
SOLUTION:
CAUSE: The thermostat is open. The thermostat will open if the fuser exceeds its recommended
temperature due to failed temperature sensor or a failed circuit board. Ensure that the problem
that caused the fuser to overheat is corrected prior to replacing the thermostat.
USAGE:
1
96
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005