Service manual

7020
3. The latest version system software is available on the Konica [[FTP site| URL
ftp://kbtdigital:[e-mail]/]]. Refer to the [[FTP site index| URL
ftp://kbtdigital:[e-mail]/FTP_SITE.pdf]] on the FTP site for detailed information
concerning site contents.
The touchscreen is blue with no characters. The copy mode LED is lit green.DESCRIPTION: SOLUTION ID:
127414
SOLUTION:
CAUSE: On the operation board, CN86 is poorly seated. This results in a loss of communication
between the main CB and the touchscreen.
SOLUTION: To check CN86, perform the following:
1. Power OFF both the sub switch (SW2), located on the operation panel and the main switch
(SW1) located on the left side of the copier.
2. Remove the operation unit (p/n 26NE-7000).
3. Unlatch CN86 on the operation board and extract the ribbon cable. Thoroughly, inspect the
ribbon cable for any signs of damage.
4. Reinsert the ribbon cable into CN86 on the operation board and then latch the connector.
5. Reinstall the operation unit.
6. Power the copier ON.
USAGE:
1
DF314, the White Chart used for the RADF original scanning density adjustment is missing
at machine setup.
DESCRIPTION: SOLUTION ID:
128441
SOLUTION:
CAUSE: The White Chart is no longer included with the DF314.
SOLUTION: The White Chart is a spare part (p/n 13GL97100) and can be purchased as
necessary. The White chart is a necessary test chart when performing the RADF original scanning
density adjustment. Order the White chart as a spare part and reuse it if it is not damaged or dirty.
USAGE:
1
Can not initialize the memory board.DESCRIPTION: SOLUTION ID:
128560
SOLUTION:
CAUSE: The memory board cannot be initialized with the All Memory Reset setting set to INVALID
[1].
SOLUTION: Before initializing the memory board, set the All Memory Reset setting to VALID [0].
To set the All Memory Reset setting to VALID [0] and initialize the memory board perform the
following:
1. Enter the 25 mode (turn the machine ON, while pressing the 2 and 5 keys).
2. Press 1. Software SW.
3. Select Software SW 3-4 (All Memory Reset).
4. Select OFF.
5. Select RETURN.
6. Power the machine OFF/ON to exit the 25 mode.
7. Enter the 47 mode (turn the machine ON, while pressing the 4 and 7 keys).
8. Press 0, 9, 2, START. (The out --- message in the display will change from [NOW] to [FIN] when
the initialization is complete).
Note: When the memory board is initialized, all data is deleted.
USAGE:
1
How to enable First Page Print on Transmission Report.DESCRIPTION: SOLUTION ID:
128987
SOLUTION:
To enable First Page Print on Transmission Report, perform the following:
1. From the Copier mode, press the HELP button.
2. On the LCD touch screen, select KEY-OP mode.
3. Press 2. FAX on the touchscreen.
4. Select TX/RX MODE SET on touchscreen.
5 . Press [UP ARROW] on the right hand side of the touchscreen until Transmission Mode is
highlighted.
6. Press EDIT on touchscreen until desired quantity is reached.
7. Press BACK
8. Select Report output set.
9. Select Transmission report.
10. Select Always.
11. Press the return key until the main screen appears.
USAGE:
1
J30 with the paper stopping half way out of the exit rollers.DESCRIPTION: SOLUTION ID:
129311
SOLUTION:
CAUSE: The paper size indication dial is not set to the size of the paper in the tray.
SOLUTION: Ensure the paper size indication dial is set to the same size as the paper in the tray.
USAGE:
1
95
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005