Service manual
7020
SOLUTION:
The paper exit sensor assembly/2 (p/n 26NA-4920), which is the actuator for PS19 (Exit limit
detect), has been abolished on all 7020's starting with s/n 26NE23267. This sensor was originally
installed to count the number of exited copies which would then trigger a display message to
REMOVE PAPER FROM THE FINISHER TRAY when the exit tray reached its capacity. Due to
this parts change, it is necessary to set software switch 22-7 to a 1 to disable the function of PS19
(Exit limit detect). PS3 (Paper exit) is now used to count exited copies.
USAGE:
1
DF314, 1st feed jams with multiple (50) thick 11x17 originals.DESCRIPTION: SOLUTION ID:
118284
SOLUTION:
CAUSE: The originals are getting caught on the rubber (where the PET sheet is attached) at the
center of the Paper feed guide plate/lower assembly due to the excessive weight of the originals.
SOLUTION: A new Paper feed guide plate/lower assembly (p/n 13GL-4011) is now available to
correct this problem. The center portion, of the Paper feed guide plate/lower assembly, now has an
additional sheet (chrome) over the PET sheet to prevent this problem.
Note: This change has been installed from the factory on all DF314's starting with s/n 13GL76912.
USAGE:
1
FK101, can unauthorized network access be accomplished through the fax unit?DESCRIPTION: SOLUTION ID:
121214
SOLUTION:
Unauthorized network access cannot be accomplished through the fax unit. The FK101 supports
facsimile protocols (T4/T30) and can not interpret the different protocols utilized in a network
environment.
USAGE:
1
FK101, LAN hacking through fax line FAQs.DESCRIPTION: SOLUTION ID:
121581
SOLUTION:
Listed below are some FAQs regarding LAN hacking through the fax line.
1. QUESTION: Is there any possibility that the LAN can be hacked through the fax line from the
FK101 via the KN303/304?
ANSWER: The FK101 supports the fax protocols T4 and T30, but not the data transmission
protocol. The FK101 cannot recognize data other than image data.
2. QUESTION: Does the FK101 support the data modem Function?
ANSWER: The FK101 supports the fax protocols T4 and T30 only.
3. QUESTION: Is it possible that the FK101 is recognized as a modem or network card on the
LAN?
ANSWER: The FK101 is not recognized as a modem or network card by any operating system.
4. QUESTION: Does the FK101 support the TCP/IP* or IPX/SPX* protocols?
ANSWER: The FK101 only supports the fax protocols T4 and T30.
5. QUESTION: Does the FK101 accept data calls from an external line?
ANSWER: The FK101 only accepts fax image data.
6. QUESTION: The FK101 uses the adopt V34/V37ter that allows dial-up connection. Is there any
possibility of hacking from this connection?
ANSWER: The FK101 uses the adopt V34/V37ter as the modulation method. The FK101 itself
does not support the data transmission protocol; therefore there is no possibility of hacking. For
the communication protocol the FK101 supports only the T4 and T30 protocols.
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
1
Copies are blurred and skewed on the front side.DESCRIPTION: SOLUTION ID:
122180
SOLUTION:
CAUSE: The stopper bracket on the front and rear of the conveyance unit is deformed.
SOLUTION: The stopper bracket is a metal plate that is located just above the transfer corona.
There is no part number for this stopper plate. Reform the stopper plate as needed.
USAGE:
1
When printing an entire workbook from Microsoft* Excel*, with the staple feature selected,
only page one prints correctly. On subsequent pages, the image is rotated 180 degrees.
DESCRIPTION: SOLUTION ID:
122632
SOLUTION:
A new Konica IP011 Nozomi version 2.24f print driver that resolves this issue is now available for
download from Konica NSSG Web Support and the FTP site. Refer to the [[FTP site index| URL
ftp://kbtdigital:kx15@ftp.konicabt.com/FTP_SITE.htm]] and click on the appropriate link(s) to
access the files.
n
USAGE:
1
Scantrip cannot access and retrieve faxes that are stored in mailbox 0000.DESCRIPTION: SOLUTION ID:
124328
93
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005