Service manual

7020
Unable to adjust magnification presets in the Key Operator Mode (grayed out).DESCRIPTION: SOLUTION ID:
111877
SOLUTION:
CAUSE: The key operator fixed magnification setting in the 25 mode is disabled.
SOLUTION: To enable the key operator fixed magnification setting in the 25 mode, perform the
following:
1. Access the 25 mode (power the copier ON with SW2 on the operation panel, while pressing the
2 and 5 keys).
2. Select [1. SOFTWARE SW].
3. Press the left up arrow 7 times.
4. Press the right up arrow once. The top of the display should indicate SOFTWARE SW 8-1: 1
5. Press the OFF button once. The top of the display should now indicate SOFTWARE SW 8-1: 0
6. Power the copier OFF/ON to return to normal copy mode.
USAGE:
1
Minimum requirements for flashing firmware.DESCRIPTION: SOLUTION ID:
112088
SOLUTION:
The minimum requirements for flashing firmware are as follows:
1. The minimum processor speed is a Pentium* 100 MHz or better.
2. Windows* 9X on the PC or laptop.
3. Parallel (printer) cable.
4. Standard (parallel port settings).
5. ISWTrns flash utility version 3.30E or higher.
*[[Trademark ownership information FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
1
Can an exit tray be installed instead of a finisher?DESCRIPTION: SOLUTION ID:
112763
SOLUTION:
A paper exit tray (p/n 26NA12110) is included with the 7020 and can be used in place of a finisher
if desired.
USAGE:
1
Paper feed skew from Tray 1.DESCRIPTION: SOLUTION ID:
112988
SOLUTION:
CAUSE: The rear paper feed slide holder (p/n 26NA40820) that supports paper feed connecting
roller/1 (p/n 26NA40231) is installed incorrectly. It has been installed into the hole from inside the
rear frame. This is causing the paper feed connecting roller/1 to bind when feeding.
SOLUTION: Reinstall the rear paper feed slide holder into the rear frame hole from the outside
rear of the machine.
Note: Refer to the 7020/7025/7030 parts catalog (12/2000) page 38 through 41 for part location.
USAGE:
1
FK101, how to program the machine to print more than one copy of each received fax.DESCRIPTION: SOLUTION ID:
113314
SOLUTION:
To program the machine to print more than one copy of a received fax, perform the following:
1. Ensure the machine is at level 32.0 firmware or later. Earlier firmware does not support this
feature.
2. Access the key operator mode by pressing the HELP key and then touching [Key-Ope mode] on
the help screen.
3. On the key operator screen, touch [#2 FAX].
4. Touch [Tx/Rx mode set].
5. Touch the down arrow to move to the next screen.
6. Use the down arrow on the right side of the touchscreen to highlight [Rx print quantity set].
7. Touch the EDIT selection until the quantity desired is displayed.
8. Once the desired quantity (1-10) is chosen, touch [BACK] twice then touch [RETURN] to return
to normal operation.
USAGE:
1
Unable to power machine OFF with the sub power switch.DESCRIPTION: SOLUTION ID:
113707
SOLUTION:
CAUSE: The sub power switch (SW2) connector on the Power SW Board is either loose or
disconnected.
SOLUTION: Reseat CN1 on the Power SW Board (p/n 26NA-9060).
USAGE:
1
FK101, how to print out multiple sets of a received fax.DESCRIPTION: SOLUTION ID:
114500
SOLUTION:
To set up the 7020 to print multiple copies of received fax, perform the following:
1. From the Copier mode, press the HELP button.
2. On the LCD touch screen, select KEY-OP mode.
3. Press 2. FAX on the touchscreen.
4. Select TX/RX MODE SET on touchscreen.
5 . Press [UP ARROW] on the right hand side of the touchscreen until RX PRINT QUANTITY SET
USAGE:
1
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Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005