Service manual
7020
printing has completed.
Cannot scan originals while receiving a fax.DESCRIPTION: SOLUTION ID:
105478
SOLUTION:
CAUSE: This is normal operation for the machine.
SOLUTION: Originals cannot be scanned into memory while receiving because the memory that is
used when receiving a fax is also the same memory that is used for scanning originals.
USAGE:
1
FK101, Is there an audible tone or beep that informs the customer that a fax has been
received?
DESCRIPTION: SOLUTION ID:
107282
SOLUTION:
The 7020/FK101 will produce an audible tone when a fax is received.
USAGE:
1
Image Overlay feature availability.DESCRIPTION: SOLUTION ID:
107908
SOLUTION:
An Image Overlay feature is not available with 7020.
Note: To inquire about possible changes to key operator functions, please contact the product
manager at Prodinfo@Konicabt.com.
USAGE:
1
Can the toner for the 7035 be used in a 7020?DESCRIPTION: SOLUTION ID:
107910
SOLUTION:
The 7035 toner is of the new polymer technology and is not compatible with the 7020. No
expected changes to the 7020 are being made to accommodate the toner.
USAGE:
1
How to set the userset and preset magnifications.DESCRIPTION: SOLUTION ID:
109879
SOLUTION:
To set the user preset magnifications, perform the following:
1. Select copy mode and press the Help key.
2. Select [Key-Ope Mode].
3. Enter the 4 digit key operator password if prompted.
4. Press [1. System/Copier].
5. Press [3. Preset Key].
6. Press [2. Magnification].
7. Press the [Preset] or [Userset] to be changed.
8. Use the key pad to enter the ratio.
9. Press [OK].
10. Press [Return] on this screen and the next two screens to exit the key operator mode.
USAGE:
1
How to set up password protection for 25/36/47 modes.DESCRIPTION: SOLUTION ID:
110719
SOLUTION:
To enable password protection for service modes, perform the following:
1. Enter the 25 mode (turn the machine ON, while pressing the 2 and 5 keys).
2. Press 1. Software SW.
3. Select Software SW 7-5 and set to '1'.
4. Power the machine OFF/ON to exit the 25 mode.
Note: The password to allow access to the various modes is 9272 and can not be changed.
USAGE:
1
FK101, how to disable image printing on the transmission reports.DESCRIPTION: SOLUTION ID:
111303
SOLUTION:
To disable printing of the image on transmission reports, perform the following:
1. From the Copier mode, press the HELP button.
2. On the LCD touch screen, select KEY-OP mode.
3. Select 2. FAX.
4. Select SPECIAL SET.
5. Enter Password of 9272 and press OK.
6. Select FUNCTION PARAMETER SETTING.
7. Select LIST OUTPUT MODE.
8. Scroll to TRANSMISSION REPORT.
9. Press EDIT to change set value to W/O IMAGE.
10. Power OFF/ON the sub switch (SW2) to return to normal copy mode.
USAGE:
1
The page number stamp is placed on the page in the three-digit format (001, 002, 003), but
the single-digit format (1, 2, 3) was selected.
DESCRIPTION: SOLUTION ID:
111837
SOLUTION:
CAUSE: Firmware bug.
SOLUTION: Flash the 7020 with the latest firmware. A minimum of system control firmware level
32 and Image processing firmware level 28 is required to resolve this problem. The latest firmware
version is available on the Konica www.konicabt.com website.
USAGE:
1
88
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005